New Release -- August 17th, 2024

[Raul]

See Known Issues, More Information and Post Release Updates at the end of this post. Last update released on August 28th, 8:40PM.

Hi There,

We just released a new update with the following features and bug fixes: En Español AQUI (https://www.slashkey.com/forum/showthread.php?t=666142)


1. Next 8 Farm Expansions for Farm 48: See prices below:

Upgrade 28 x 28: 78 Billion Coins or 30 Farm Cash
Upgrade 30 x 30: 79 Billion Coins or 30 Farm Cash
Upgrade 32 x 32: 80 Billion Coins or 40 Farm Cash
Upgrade 34 x 34: 81 Billion Coins or 40 Farm Cash
Upgrade 36 x 36: 82 Billion Coins or 40 Farm Cash
Upgrade 38 x 38: 83 Billion Coins or 40 Farm Cash
Upgrade 40 x 40: 84 Billion Coins or 40 Farm Cash
Upgrade 42 x 42: 85 Billion Coins or 50 Farm Cash

2. Facility Manager Improvements:

- Search bar is now always visible at the top

- Perform global facility operations (all the buttons at the top of the facility manager) on a facility search result. Now you can do a search and click any of the global top action buttons and that action will apply to only those facilities in the search result.

- Disable the Store All button if there is nothing to store in a facility (same as it happens with the Start All button), that’s the button on individual facilities, not the one at the top.

- Disable the Cash Out button if there is nothing to cash out in a facility. That’s the button on individual facilities, not the one at the top.

- Buttons in individual facilities are shown in pink if the player doesn't own the correspondent tool to use that button

- Added Belt/Dan icons to each facility, a belt/dan for a facility is the belt/dan of the product with the lower belt/dan

- Added sort by 'Belt or Dan Degree', will show the facilities with the lower belt/dan first

- Added sort by 'Selected', will show all selected facilities first.

3. 'My Request -> Facility Wall Requests' section Improvements:

- Work factories and service facilities at the same time when visiting a farmer. To be able to do this, you need to have 4 fully diversified trains dispatched or ready to unload.


Moderators Note: A fully diversified train is a train with at least 10 different long farm cash cars on it.


- New wall request filter: 'Show posts only from the latest farmers who have worked my facilities', these are the same farmers that show up in the user action panel at the bottom of the game (released a few days ago)

- Decreased wall requests posts height so you can see more posts at once (released a few days ago)

4. Added 'Category' filter to the Global Ingredient Planner (released 2 weeks ago)

5. International Dog House (FC): Produces International Hot Dog Sandwiches.

Hawaiian Hot Dog
Mexican Hot Dog
Korean Hot Dog
Vietnamese Hot Dog
Currywurst Hot Dog
Japanese Hot Dog
Italian Hot Dog
Mediterranean Hot Dog

Note: Products from other Facilities: Balsamic Vinegar in the Winery.

6. Bank Supplies Factory (Coins): Produces Bank Supplies.

Cash Box
Vault Door
Checkbook Set
Cashier Deposit Envelopes
Next Window Sign
Pneumatic Tube Carrier
ATM Cash Dispenser
Card Reader

7. International Breakfast Buffet (FC): Provides Breakfast Buffet Services and can be stocked with products from multiple facilities.

Kale Me Juice
Heart Beet Juice
Matcha Boba Tea
Thai Boba Tea
Crepes Suzette
Chestnut Puree Crepe
Galette Complete
Smoked Salmon Galette
Strawb Banana Pancakes
Blueberry Pancakes
Salami Omelette
Egg Salad
Gluten Free French Toast
Gluten Free Muffin
Hawaiian Hot Dog
Mediterranean Hot Dog

Note: This is the first use of these products in service facilities.

8. Community Bank (Coins): Provides Community Banking Services and can be stocked with products from the Bank Supplies Factory.

Note: The old 'Bank' facility has been renamed to an 'Investment Bank'.

Enjoy!

--Raul

Post Release Updates - August 19th, 1:10AM

- Bugfix: When working other farmers facilities, sometimes the 'Work On All' or 'Refer Clients' buttons were disabled, so there was no way to work those facilities

- Bugfix: The 'Start Batch' or 'Load Batch' buttons were shown disabled when ingedients were missing, so there was no quick way of knowing which ingredients were missing and request those ingredients from friends

Post Release Updates - August 23th, 5:00PM

- Released the International Dog House and International Breakfast Buffet facilities.

Note: None of the products that you can load in the International Breakfast Buffet had any use in service facilities before this release.

Post Release Updates - August 28th, 8:40PM

- Inside a facility screen, the do all button at the top now shows in pink in you don't own the correspondent tool to use it

- Inside a facility screen, the 'Start Batch' button on each product now shows in pink if you don't have enough ingredients to make that product. When the 'Start Batch' button is blue and grayed out it means that you have reached capacity and can not produce more so you can not click on it. The same rules apply to the 'Load Batch' button.

- When the rounded status buttons at the market are not selected we still color the perimeter of the circle so this serve as a cue when interpreting the label colors of other farmers

- New "I'm looking for Neighbours" status button in both markets

- Bugfix: Incorrect layout shown in the My Request -> Facility Wall Requests section, sometimes posts from the same player were not shown together

- Bugfix: When working factories and service facilities at the same time, sometimes the game got stuck forever at the second phase showing the “working xyx facilities” message

- Bugfix: Sometimes after visiting a farmer and then opening the Facility Manager, incorrect belts were shown for some facilities

Known Issues:

- None.

[hilda jean ellis]

thanks for the update Raul and team :D

[sod farmer]

Farmers must all be asleep on their tractors...

[Palmarina]

Thank you for the update!

[Rob T]

Thanks Raul & Team :)

[Aussie Rae]

thank you...

[WillowTreeFarm]

Thank you for the update. I love the bank supplies and community bank. My neighbor already got a quest using one of them.

[al_bundy]

dont seem to be able to start any facilities since update

start all and start batch buttons all grayed out on all facilities

[Rob T]

dont seem to be able to start any facilities since update

start all and start batch buttons all grayed out on all facilities

Hi al_bundy,

If your facilities are already full then the Start All will be greyed out, The same with the Store All, If you have already stored everything in that facility, then that will be greyed out too.

[WillowTreeFarm]

I bought the new facilities and now my neighbors can't work on my factories or refer my clients, the buttons are grayed out and I couldn't fill my own facilities. I put the new facilities in storage and my neighbors still can't work them but I can fill my own facilities.

[al_bundy]

Hi al_bundy,

If your facilities are already full then the Start All will be greyed out, The same with the Store All, If you have already stored everything in that facility, then that will be greyed out too.

that must be new as its never been that way before

you used to get text at the top saying that the total amount that could be produced was being produced or a text box saying you needed additional ingredients which you no longer get so not sure how your supposed to know what products need additional ingredients

for example the new bank supplies facility it has 8 products pressing start all started 2 products but all 8 grayed out now and no pop up telling you you need ingredients for the other 6 as the start button on individual buttons is grayed out even if none in production

[Susan Canning]

I'm having the same problem as above. Can not start Cabbage soup even though I have ings.
I have not yet bought the new facs.

100000077718289 Build No: 635

[Grumpy Old Man 1]

Thanks for the update! Addicted since spring 2009 :-)

[marymarcel]

Thanks a lot Raul and team :)

[marymarcel]

that must be new as its never been that way before

you used to get text at the top saying that the total amount that could be produced was being produced or a text box saying you needed additional ingredients which you no longer get so not sure how your supposed to know what products need additional ingredients

for example the new bank supplies facility it has 8 products pressing start all started 2 products but all 8 grayed out now and no pop up telling you you need ingredients for the other 6 as the start button on individual buttons is grayed out even if none in production

Hi al_bundy :)

Yes, it is new and it will be explained when we get all the information for the new release.

The greyed out buttons do not mean you do not have ingredients, it is only that if your facility was filled to 100% then the start all button will greyed out till a batch for products is done and you can start them again.

Same for Store all, if you have already stored your products and nothing is done in the factory yet, then the store all button will be greyed out.

It is the same for service facilities with their buttons.

[bjyhey3]

Thank You Raul and Team

[Denise Dianna]

Thanks to Raul and team. I am not having any of the issues others have reported.

[illusions_fan1]

Look forward to seeing the details of the update! :)

I have noticed the new "greyed out" situation and lack of buttons in the process not sure how I feel about it yet (screen looks a little bare now there was something about the dark blue buttons lol) look forward to the reasoning behind it have also noticed the change in the Facilities Wall Requests and the Other Wall Requests. (Now smaller and the times are under the links and not the pictures)

[Taz D]

Thanks Raul and team!

[drr30]

Good morning everyone is it just me or is the game running faster. I just did a start all on over 1400 factories with zero pending and it did it in under 10 seconds very impressed

[Qivis]

Thanks to Raul and team. I am not having any of the issues others have reported.

Raul and his team are right on top of things. I found a problem for others working my factories but the developers fixed it by the time I was done typing. This is what happens when you're in your fifties and did not take typing in high school and the teachers were just learning the Apple2 your sophomore year. :D

[Qivis]

Good morning everyone is it just me or is the game running faster. I just did a start all on over 1400 factories with zero pending and it did it in under 10 seconds very impressed

Don't jinx it! :D As soon as people find out the game has updates they will flood the servers instead of preparing the guest rooms for their grandchildren.

[*Country Girl]

Please get rid of the symbols/icons for the belts and dans on the facility manager page. They are very distracting. ty

[Weidknecht]

With the facility product buttons greyed out, I cannot request ingredient packs anymore.

[Taz D]

With the facility product buttons greyed out, I cannot request ingredient packs anymore.
Hi Weidnecht,
Even if the facillity is full and the Start All is greyed out, you can still open the facility and click on the + sign in a product to request ingredients.

[Taz D]

Please get rid of the symbols/icons for the belts and dans on the facility manager page. They are very distracting. ty
Hi CFountry Girl,
If you want to make a suggestion please post it in the Suggestions section where we organize them by subject for the developers. You can not start a new thread in that section, but you can reply to a thread that fits your suggestion.

[Weidknecht]

Hi Weidnecht,
Even if the facillity is full and the Start All is greyed out, you can still open the facility and click on the + sign in a product to request ingredients.

The "start batch" button is greyed out and I cannot click it to get the "request ingredients" message.

[Weidknecht]

Hi Weidnecht,
Even if the facillity is full and the Start All is greyed out, you can still open the facility and click on the + sign in a product to request ingredients.

Never mind, I figured it out. Thanks!!

[Taz D]

The "start batch" button is greyed out and I cannot click it to get the "request ingredients" message.
Hi Weidnecht,
If you click the + sign in the product box you can request the ingredients through that instead of the start batch button.

[Susan Canning]

I am still having problems with items being greyed out and not knowing which one needs items requested.

I also just missed out on the last 2 rewards on the farm pass. Facility item and 1FC.

USER ID number is: 100000077718289 Build No: 635

[Taz D]

I am still having problems with items being greyed out and not knowing which one needs items requested.
Hi Susan,
If the Start batch button is greyed out then that product is at full production and no more can be added. You can use the ingredient planner in the facility to find out if you are short of any items needed for further production. Then use the + sign to request them.


If you have a problem with the Farm Pass please post about that in the Help & Support thread about the Farm Pass as that is not about the current release.

[Susan Canning]

My Portuguese restaurant has only 6 items in production. Farm 22

[Taz D]

My Portuguese restaurant has only 6 items in production. Farm 22
Hi Susan,
Open the facility and make sure there is a check mark in each of the product boxes. If there isn't a check box then it will not start those products.
Then use the ingredient planner in the facility to see what you are missing.

[Susan Canning]

All boxes are ticked. I posted facs yesterday and they were filling when I went to bed last night.

I cleaned mencache and reloaded and working for now.

[Taz D]

All boxes are ticked. I posted facs yesterday and they were filling when I went to bed last night.
Hi Susan,
Then check the ingredient planner through the facility and see what you are missing for those 2 products.

[anothersuzie]

Hi al_bundy,

If your facilities are already full then the Start All will be greyed out, The same with the Store All, If you have already stored everything in that facility, then that will be greyed out too.

I just purchased the new bank facility and cannot fill it as the start all is greyed out. As it is empty I don't understand why this would be?

[Taz D]

I just purchased the new bank facility and cannot fill it as the start all is greyed out. As it is empty I don't understand why this would be?
Hi anothersuzie,
If you are talking about the Community Bank, that is a service and requires the products from the Bank Supplies Factory.

[Patti Coop]

I was just thinking yesterday about the nice new additions we've had this summer... the "replant the same crops" and some other great features... and now we have the greatest new one of all, being able to work facilities and service facilities for neighbours at the same time. Thank you so much!

[Palmarina]

Hi, I have a problem with my other account 122583838553343 Build No: 635.
If I work factories or services, not all facilities can be worked. I can work some and others have a button 'work' or 'refer' greyed out.
There are no trains there.

[FarmerABC]

I am having the same problem as Palmarina. I do have trains dispatched but not enough for the Mayor to work everything.

I the Work or Refer button is greyed out on some of the ones I have to work but not all. The work that the mayor does is seems to be completed.

Your USER ID number is: 1236213156 Build No: 635

I cleared memcache and it seemed to work slightly better after (all were greyed out before I cleared, only about half after)

Alice (aka Farmer A)

[RFMad]

I'm having the same problem as another farmer.
I have 2 other accounts that don't have trains but they are my super neighbors. The facilities are greyed out and I haven't been able to work all of them. I've cleared the memcache on both and the same problem.
the Services are ok.
Is this a problem with working them one by one with the new update?
Thanks.

[Taz D]

Hi, I have a problem with my other account 122583838553343 Build No: 635.
If I work factories or services, not all facilities can be worked. I can work some and others have a button 'work' or 'refer' greyed out.
There are no trains there.

I am having the same problem as Palmarina. I do have trains dispatched but not enough for the Mayor to work everything.

I the Work or Refer button is greyed out on some of the ones I have to work but not all. The work that the mayor does is seems to be completed.

Your USER ID number is: 1236213156 Build No: 635

I cleared memcache and it seemed to work slightly better after (all were greyed out before I cleared, only about half after)

Alice (aka Farmer A)

I'm having the same problem as another farmer.
I have 2 other accounts that don't have trains but they are my super neighbors. The facilities are greyed out and I haven't been able to work all of them. I've cleared the memcache on both and the same problem.
the Services are ok.
Is this a problem with working them one by one with the new update?
Thanks.
Hi All,
It is possible that those individual facilities are already emptied before you get to them, so there is no work left to do in those. So instead of a message saying there is no work when youy get to those the button to work is greyed out.
Can you continue beyond those?

[JudyD1651]

Thanks! I love all these "little" improvements to make the game better.

[FarmerABC]

Hi All,
It is possible that those individual facilities are already emptied before you get to them, so there is no work left to do in those. So instead of a message saying there is no work when youy get to those the button to work is greyed out.
Can you continue beyond those?

There were still items left in the facilities. I had to click the X button to close the windows, it went to the next facility and either clicked X or was able to work. Continued until it was the Mayor's turn to work.

[Taz D]

There were still items left in the facilities. I had to click the X button to close the windows, it went to the next facility and either clicked X or was able to work. Continued until it was the Mayor's turn to work.
Hi Farmer ABC,
We are trying to test this before we send it to developers.

[Vipertraining]

What makes a train fully diversified??

[Alexm2012]

anyone else getting the working service facilities on x farm message and it not auto refreshing or showing any work you have to reload that farm and check the mayor has done the work??? its happened on 4 separate farmers fields

[Taz D]

What makes a train fully diversified??
A train is fully diversified if it has at least 10 long cars on it and it is dispatched.

[Taz D]

anyone else getting the working service facilities on x farm message and it not auto refreshing or showing any work you have to reload that farm and check the mayor has done the work??? its happened on 4 separate farmers fields
Hi Alexm,
Is this with or without at least 2 trains?

Is there work on that farm after you refresh?

[Lara]

Thanks for the upgrade Raul & crew

[petals]

Love all the improvements and updates. The working both service and regular facilities with 1 click is awesome. It's super fast!

[KnittyGirl]

Thank you so much for the updates!!!!

[Enigmacross]

Is there an explanation somewhere of exactly what it means by "4 fully diversified trains". I'm hoping it doesn't mean "every possible carriage on 4 trains".

[RFMad]

Hi All,
It is possible that those individual facilities are already emptied before you get to them, so there is no work left to do in those. So instead of a message saying there is no work when youy get to those the button to work is greyed out.
Can you continue beyond those?
My Facilities and Services were full and only the facilities weren't able to be worked on some -- some could be worked by clicking on the greyed out tab but others couldn't and I had to x out of it. Services worked with the tab being white. Seems only to be the facilities that I'm having trouble with.

[marymarcel]

My Facilities and Services were full and only the facilities weren't able to be worked on some -- some could be worked by clicking on the greyed out tab but others couldn't and I had to x out of it. Services worked with the tab being white. Seems only to be the facilities that I'm having trouble with.


Hi RFMad :)

We have sent an email to the developers about this problem.

[catbird65]

can you explain the following to me please?
"4 fully diversified trains dispatched or ready to unload"
what does it mean to be diversified? I have 4 trains all dispatched, yet I can't work both service and client facilities at one time. It tells me that my trains need to be diversified. I'm obviously missing something, I just don't know what. Thanks.

[Taz D]

Is there an explanation somewhere of exactly what it means by "4 fully diversified trains". I'm hoping it doesn't mean "every possible carriage on 4 trains".
Hi Enigmacross,
No it only means at least 10 long cars per train and them dispatched.

[Taz D]

can you explain the following to me please?
"4 fully diversified trains dispatched or ready to unload"
what does it mean to be diversified? I have 4 trains all dispatched, yet I can't work both service and client facilities at one time. It tells me that my trains need to be diversified. I'm obviously missing something, I just don't know what. Thanks.
Hi Catbird,
Each of those trains have to have at least 10 long cars on them.

[Enigmacross]

Hi Enigmacross,
No it only means at least 10 long cars per train and them dispatched.

Thanks, I was hoping that was the meaning.
Have a great day.

[radjah5]

Good evening,
Thanks for the update but
When I use the "Produce Faster!" and "Get more Clients!" functions in "My Facility Manager", my neighbours cannot help me. The "Work on All" and "Refer Clients" commands remain greyed out.
I use a translation program because I am French-speaking.

[RFMad]

Hi RFMad :)

We have sent an email to the developers about this problem.

Thank you!

[marymarcel]

Good evening,
Thanks for the update but
When I use the "Produce Faster!" and "Get more Clients!" functions in "My Facility Manager", my neighbours cannot help me. The "Work on All" and "Refer Clients" commands remain greyed out.
I use a translation program because I am French-speaking.

Hi radjah :)

This problem was sent to the developers. Thanks!

[Don't feed the beggers]

is there a new trick to be able to work on peoples facs, and serv?? I try to work but the button is there bt not clickable....is there a new way now or is it a glitch or error or...?

[Taz D]

is there a new trick to be able to work on peoples facs, and serv?? I try to work but the button is there bt not clickable....is there a new way now or is it a glitch or error or...?
Hi Don't feed the beggers,
In the release notes:
- Work factories and service facilities at the same time when visiting a farmer. To be able to do this, you need to have 4 fully diversified trains dispatched or ready to unload.


Moderators Note: A fully diversified train is a train with at least 10 different long farm cash cars on it.

[Cuddle Kathy]

Great updates!! Thanks!

[al_bundy]

Hi al_bundy :)

Yes, it is new and it will be explained when we get all the information for the new release.

The greyed out buttons do not mean you do not have ingredients, it is only that if your facility was filled to 100% then the start all button will greyed out till a batch for products is done and you can start them again.

Same for Store all, if you have already stored your products and nothing is done in the factory yet, then the store all button will be greyed out.

It is the same for service facilities with their buttons.

even the buttons for ones i need ingredients for are grayed out i no longer get the notification that i need ingredients and the option to request them

i have to manually look between the things to produce and whats pending tabs to find out which ones need ingredients is much slower hopefully they can fix that its really annoying

sort of goes with the saying if it isnt broken dont fix it

[Don't feed the beggers]

Hi Don't feed the beggers,
In the release notes:
- Work factories and service facilities at the same time when visiting a farmer. To be able to do this, you need to have 4 fully diversified trains dispatched or ready to unload.


Moderators Note: A fully diversified train is a train with at least 10 different long farm cash cars on it.

So does this mean that I cannot work my neighbours servies and facs unless I buy trains? I see where it says to do both does that mean we cannot do them as we have been until today without buying trains? and they cannot do mine unless we both have trains?
so trains are no longer optional? I don't think I like that lol

[Taz D]

So does this mean that I cannot work my neighbours servies and facs unless I buy trains? I see where it says to do both does that mean we cannot do them as we have been until today without buying trains? and they cannot do mine unless we both have trains?
so trains are no longer optional? I don't think I like that lol
Hi Don't feed the beggers,
No it does not mean either. If you don't have any trains or less than the 2 trains with 10 cars each then you work them just like you have been. What your neighbor has for trains has no bearing on your working their facilities or them working yours.

The trains just speed up the work. If you have 2 trains with the 10 cars then you can work all of the facs or services by the mayor doing them. If you have 4 trains with the 1o cars each then you can work both the facs and services in the same opening of their farms.

[Aussie Rae]

love love working both production and service facs with one visit, :) thank you so much devs, :)

[TexasStar]

Hi All,
It is possible that those individual facilities are already emptied before you get to them, so there is no work left to do in those. So instead of a message saying there is no work when youy get to those the button to work is greyed out.
Can you continue beyond those?

I have had notes from a couple of neighbors, who don't have trains. I checked and facilities were full when two of them tried, and were never empty so all should have been able to work. Had to close using the "x" in top right corner for each facility to be worked by super neighbor, then the mayor worked his part. I checked and the facilities worked by the mayor were down to 80%, while the others remained 100%.

[Taz D]

I have had notes from a couple of neighbors, who don't have trains. I checked and facilities were full when two of them tried, and were never empty so all should have been able to work. Had to close using the "x" in top right corner for each facility to be worked by super neighbor, then the mayor worked his part. I checked and the facilities worked by the mayor were down to 80%, while the others remained 100%.
Hi TexasStar,
This has already been sent to the developers.

[JNelson]

in the FM when you click on a facility that is not at 100% to open it , everything is gray out,, the item that doesnt have enough ingredients is not blue lighted like normal,,,, the hit + still works but you have to use the green ? now to check each item individually to see which ones is needing ingredients

[Taz D]

in the FM when you click on a facility that is not at 100% to open it , everything is gray out,, the item that doesnt have enough ingredients is not blue lighted like normal,,,, the hit + still works but you have to use the green ? now to check each item individually to see which ones is needing ingredients
Hi JNelson,
I moved your post to the current release thread as this is about the greyed out buttons. This has already been sent to the developers.

[DisneyCA1]

From one of my other "help" Farmtown accounts, I am not able to click the "Work on All" button. It used to be the blue button that I was able to click. Earlier today (8/17/24), it was my first time ever to see the red button that appears to be grayed out. :mad:

http://www.slashkey.com/forum/picture.php?albumid=16602&pictureid=44218

Yes, under each of my backup accounts, I have worked once every 8 hours or so but I suspect that the "red" button is grayed out. That doesn't make sense to me. What is going on?

[Taz D]

From one of my other "help" Farmtown accounts, I am not able to click the "Work on All" button. It used to be the blue button that I was able to click. Earlier today (8/17/24), it was my first time ever to see the red button that appears to be grayed out. :mad:


Yes, under each of my backup accounts, I have worked once every 8 hours or so but I suspect that the "red" button is grayed out. That doesn't make sense to me. What is going on?
Hi DisneyCA,
I moved your post to the News & Announcements thread about the current release as this is partt of that.
We have already reported this to the developers to look at it and fix it.

[MOM GLENDA]

thanks Raul for fixing the working friends faciltys postsc so they will not hurt my fingers and hands as much God bless you

[bluehair]

26062

cant figure out why

[amanda1955]

ty for all the updates love them all

[Alexm2012]

Hi Alexm,
Is this with or without at least 2 trains?

Is there work on that farm after you refresh?



Hi taz

No there is no work but the working bar just gets stuck and says “working x”s service facilities” doesn’t change farm so in order to catch up you have to refresh the game or move on to someone else’s I can send a video next time it happens

[John Hamilton]

Hello, I can not post premium chicken feed. The box to post is grayed out. I notice the same thing for items in facility manager. Before if item was missing ingredients. When you clicked on it. Then it would tell you what you are missing and ask if you wanted help. Than You.

[BethFB]

Balsamic Vinegar in the Winery.

When will this be in the Winery, as I checked to see if we got it working so we have enough of it when the Hot Dogs come out next week, and it is not there yet?

Beth

[Caine1]

When working facilities belonging to my neighbours/buddies many (over 50% of some of the facilities) of the "Work on all" tabs are washed out and cannot be clicked. I am therefore unable to work the particular facility although the facility will be in production.

Is this some sort of new feature or a bug?

[Miz judy]

I have been with issues too..all kinds

[Taz D]

Balsamic Vinegar in the Winery.

When will this be in the Winery, as I checked to see if we got it working so we have enough of it when the Hot Dogs come out next week, and it is not there yet?

Beth
Hi Beth,
That will not be added until that new facility is added.

[Taz D]

Hello, I can not post premium chicken feed. The box to post is grayed out. I notice the same thing for items in facility manager. Before if item was missing ingredients. When you clicked on it. Then it would tell you what you are missing and ask if you wanted help. Than You.
Hi John,
You can click on the plus sign in the box for that product to post the ingredient request.

[Taz D]

When working facilities belonging to my neighbours/buddies many (over 50% of some of the facilities) of the "Work on all" tabs are washed out and cannot be clicked. I am therefore unable to work the particular facility although the facility will be in production.

Is this some sort of new feature or a bug?
Hi Caine,
We have already sent this issue to the developers. Please be patient until they can fix this.

[marymarcel]

26062

cant figure out why

Hi bluehair :)

We have reported this issue to the developers. Thanks.

[Amber Leigh]

Hi ...

To determine what I am not producing or lacking, every so often, I open Facility Manager, organize facilities by utilization, and then, from the bottom up (less unitization facilities organized below), select production items one by one. The system would tell me what ingredient is necessary to produce more. I would do the same with Service facilities.

Sorting this way also exposes a production item or service I have unintentionally unchecked or left unchecked, in this or that facility.

Now, not only are the buttons grayed out, but the game no longer communicates whether this or that production item is at capacity or not, and if not, I can no longer ascertain what more of this or that is needed to produce more

I am pretty sure I might be able to gain the same information by examining a macro chart, but to me, that is much harder than using the micro method I illustrated above.

Can this change be reversed, or maybe is that the change I am talking about is in error?

[Taz D]

Hi ...

To determine what I am not producing or lacking, every so often, I open Facility Manager, organize facilities by utilization, and then, from the bottom up (less unitization facilities organized below), select production items one by one. The system would tell me what ingredient is necessary to produce more. I would do the same with Service facilities.

Sorting this way also exposes a production item or service I have unintentionally unchecked or left unchecked, in this or that facility.

Now, not only are the buttons grayed out, but the game no longer communicates whether this or that production item is at capacity or not, and if not, I can no longer ascertain what more of this or that is needed to produce more

I am pretty sure I might be able to gain the same information by examining a macro chart, but to me, that is much harder than using the micro method I illustrated above.

Can this change be reversed, or maybe is that the change I am talking about is in error?
Hi Amber Leigh,
The greyed out buttons are what we have sent to the developers.

[catbird65]

Hi Taz.
All of my trains have more than 10 long cars on them. They're all dispatched atm, and I wonder if the change won't take effect until they've all come back and re-dispatched. what are your thoughts?
Thanks,
catbird65

[Taz D]

Hi Taz.
All of my trains have more than 10 long cars on them. They're all dispatched atm, and I wonder if the change won't take effect until they've all come back and re-dispatched. what are your thoughts?
Thanks,
catbird65
Hi Catbird,
I have checked all your farms and found the following:


farm 11 - 10 cars connected and dispatched


farm17 - 10 cars connected and dispatched


Farm 20 - 7 cars not 10 and only the first 4 are dispatched


farm 22 - 10 cars but only 9 dispatched. You have 2 long well cars in this train. Only 1 of those count as you can not have more than one of each type on a train.

[Alexm2012]

My question didn’t get answered once I replied to taz any reason?? This problem is still persistent

[marymarcel]

My question didn’t get answered once I replied to taz any reason?? This problem is still persistent

Hi Alexm :)

I'm sorry your post was missing.

We are aware of that issue and it was also sent to the developers.
Thanks.

[catbird65]

Hi Weidnecht,
Even if the facillity is full and the Start All is greyed out, you can still open the facility and click on the + sign in a product to request ingredients.

Hi Weidnecht,
If you click the + sign in the product box you can request the ingredients through that instead of the start batch button.


Taz,

I've found that this isn't true if I try to request ingredients in the facility manager. All of the individual recipes are greyed out and I am unable to request ingredients through the facility manager. (I tried to insert a screen shot but it was too many mb.)

Can we no longer request ingredients from the facility manager and have to find the facility in order to ask for ingredients? If so, it's an added step that makes it more complicated.

example: my filipino restaurant. shows zero pending and utilization is at zero as well. I go into the facility and all START buttons are greyed out.

thanks
catbird65

[Taz D]

Taz,

I've found that this isn't true if I try to request ingredients in the facility manager. All of the individual recipes are greyed out and I am unable to request ingredients through the facility manager. (I tried to insert a screen shot but it was too many mb.)

Can we no longer request ingredients from the facility manager and have to find the facility in order to ask for ingredients? If so, it's an added step that makes it more complicated.

example: my filipino restaurant. shows zero pending and utilization is at zero as well. I go into the facility and all START buttons are greyed out.

thanks
catbird65
Hi Catbird,
I just opened a facility (pizza Restaurant) where all the product boxes are greyed out for the Start Batch buttonand the Start All at the top is greyed out, clicked the + sign and requested ingredients for the Supreme Pizza. It does still work.

Is the facility completely empty? Have you checked the ingredient planner for that facility to see if you are missing any ingredients? Have you tried using the + sign to request ingredients?

The developers are working on the greyed out buttons. We just have to be patient while they work on the problem.

[GR8L8K8]

I've discovered an issue with this new update. When I have used the start all/store all and load all/cash out all buttons, neighbors without trains are unable to work and refer clients on the wall. It seems to be related to the disabled store all/cash out all buttons. Neighbors with trains are not affected. If I do not use the store all and cash out all buttons, neighbors without trains are able to work/refer clients but this makes it difficult to keep up with product stock to keep client-based facilities loaded fully.

[Taz D]

I've discovered an issue with this new update. When I have used the start all/store all and load all/cash out all buttons, neighbors without trains are unable to work and refer clients on the wall. It seems to be related to the disabled store all/cash out all buttons. Neighbors with trains are not affected. If I do not use the store all and cash out all buttons, neighbors without trains are able to work/refer clients but this makes it difficult to keep up with product stock to keep client-based facilities loaded fully.
Hi GR8L8K8,
This has already been reported to the developers and they are working on it.

[abouttime1224@yahoo.com]

Farmers are sending me their post, but alas the buttons aren't working.

[Taz D]

Farmers are sending me their post, but alas the buttons aren't working.
Hi Abouttime,
I moved your post to the News & Announcements thread about the current release.
You can't work them because the button to work is greyed out? We have already reported this to the developers and they are working on the problem. We just have to be patient until they can fix it.

[Unmasqued]

I have 5 trains, all with 10-car minimum, all either dispatched or ready to unload. I was able to use "do both at once" exactly once. Since then, I get the message, "To help in regular facilities and service facilities on the same visit, you need to
have 4 fully diversified trains dispatched or ready to unload."....I DO, but I can't. Please help. Thanks!!

[Taz D]

I have 5 trains, all with 10-car minimum, all either dispatched or ready to unload. I was able to use "do both at once" exactly once. Since then, I get the message, "To help in regular facilities and service facilities on the same visit, you need to
have 4 fully diversified trains dispatched or ready to unload."....I DO, but I can't. Please help. Thanks!!
Hi Unmasqued,
What farms are your trains on, so we can check them?
Edit: I only found 5 trains on your farm 24 of the set of farms related to the email in your forum registration. Only 3 of them have 10 or more cars. The 4th one has only 4 cars. The 5th one only has 1 car. Each train has to have at least 10 long cars.
If this is not the farms you are talking about please provide the ID for the set of farms you are asking about. You can find that ID at the bottom of your farms page.

[Unmasqued]

After I read your email, I went to find my trains and saw that! I came bk to hurriedly dele my original mssg, but alas, too late. SORRY!!

[uma437]

Hi,

I don't have 4 fully diversified trains yet (but will have them tomorrow), but I got already one question how it works.

Right now, only the top wall request post shows this option:

Ann: I would like to hire you to work in my facilities in FarmTown! Click here to help
Do both at once, work factories and refer clients
Ann: Please refer clients to my service facilities in FarmTown! Click here to help

All the other posts don't have the "do both at once" option. Will I only have to click one of the requests (work/refer) and both will be automatically done? Or will the option be there everytime someone requests both types as soon as I got the 4 trains ready?

Thanks for answering, Ursula

[Rob T]

Hi,

I don't have 4 fully diversified trains yet (but will have them tomorrow), but I got already one question how it works.

Right now, only the top wall request post shows this option:

Ann: I would like to hire you to work in my facilities in FarmTown! Click here to help
Do both at once, work factories and refer clients
Ann: Please refer clients to my service facilities in FarmTown! Click here to help

All the other posts don't have the "do both at once" option. Will I only have to click one of the requests (work/refer) and both will be automatically done? Or will the option be there everytime someone requests both types as soon as I got the 4 trains ready?

Thanks for answering, Ursula

Hi Uma,

If you do not have 4 trains, then you will only see it on the first set of posts. It's more a notification to tell you how it works. If you do have 4 trains, then all sets of posts will have this link to work both.

[al_bundy]

now for my updated review of this fine release

love the new work both for facilities and services thats awesome

thankyou for fixing the start batch buttons :)

[JNelson]

can you put the ingredient planner icon back on the left side of the FM icons, it hard to break 15 years of muscle memory ,,,, please

[marymarcel]

Hi all :)

For Raul notes for the New Release:

Post Release Updates - August 19th, 1:10AM

- Bugfix: When working other farmers facilities, sometimes the 'Work On All' or 'Refer Clients' buttons were disabled, so there was no way to work those facilities

- Bugfix: The 'Start Batch' or 'Load Batch' buttons were shown disabled when ingedients were missing, so there was no quick way of knowing which ingredients were missing and request those ingredients from friends

Known Issues:

- None.

[RFMad]

Thanks to the developers for fixing the grayed out buttons when working the facilities. They are working now on my other two accounts. I really appreciate it. The rest of the update seems wonderful.

[rwilli1]

I have 5 trains with 10 cars attached how does the work both work doesn't work for me

[marymarcel]

I have 5 trains with 10 cars attached how does the work both work doesn't work for me

Hi rwilli1 :)

I visited your farms and found the following:

You have 3 trains with 10 long cars correctly attached and dispatched on your farm 1, 2 and 3.

Th train on your farm 4 only has 3 long cars correctly attached. It will be back in about 2 hours so before dispatching it again you will need to fix the other cars.

The train on your far 6 shows 10 long cars on the farm, but it only has 9 long cars dispatched. One of the cars is only decorative not long (One door boxcar)

Before dispatching a train and to be sure all the long cars are correctly attached, please click on the Locomotive and select 'Show Train Details'. The Long Freight Cars that are correctly coupled to your Locomotive will be highlighted in white. The ones that you don't own or that are not correctly coupled will be dimmed out.

[Zeeky Banutski]

Where do I find these “ingredient planners”?

[marymarcel]

Where do I find these “ingredient planners”?

Hi Zeeky Banutski :)

You have full information in the following link from our Game Guide:
https://www.slashkey.com/forum/showthread.php?p=6298322#post6298322

[lineking]

let me get clear guidance on these trains! The word "LONG" must appear for each car! Correct? I want to get this right! I have trains on 10, 11, 27, 28 and am only beginning to put things together! Thanks! This is a great step forward for us!

[Taz D]

let me get clear guidance on these trains! The word "LONG" must appear for each car! Correct? I want to get this right! I have trains on 10, 11, 27, 28 and am only beginning to put things together! Thanks! This is a great step forward for us!
Hi Lineking,
Yes only the long cars for farm cash count. The coin cars are decoration only.

[marymarcel]

Hi ALL :)

From Raul's note for the New Release:

Post Release Updates - August 23th, 5:00PM

- Released the International Dog House and International Breakfast Buffet facilities.

Note: None of the products that you can load in the International Breakfast Buffet had any use in service facilities before this release.

[Scooter]

Love the new updates.
I just wish many of the "better" facilities were available for coins instead of FC.

[Aussie Rae]

thanks for the new facilities, :)

[Palmarina]

Thank you for the update and the bug fixes!
I love the International Breakfast Buffet! Finally we can upload some good products!
Thank you xxx

[rjfxvii]

The items made in the investment bank - how do we sell or use them?

[marymarcel]

The items made in the investment bank - how do we sell or use them?

Hi rjfxvii :)

Those items can be sold in the Trade Market, please read the following link for instructions on how to sell them from your storage:

https://r1.slashkey.com/forum/showthread.php?p=6341358#post6341358

[Vivienne57]

I should say thank you more often. I love the new changes, especially 'Work factories and service facilities at the same time when visiting a farmer'

[Sonytone]

thank you, Raul and Team!!!

[agkhank@gmail.com]

thanks for the up dates..you do a good job

[Taz D]

Post Release Updates - August 28th, 8:40PM

- Inside a facility screen, the do all button at the top now shows in pink in you don't own the correspondent tool to use it

- Inside a facility screen, the 'Start Batch' button on each product now shows in pink if you don't have enough ingredients to make that product. When the 'Start Batch' button is blue and grayed out it means that you have reached capacity and can not produce more so you can not click on it. The same rules apply to the 'Load Batch' button.

- When the rounded status buttons at the market are not selected we still color the perimeter of the circle so this serve as a cue when interpreting the label colors of other farmers

- New "I'm looking for Neighbours" status button in both markets

- Bugfix: Incorrect layout shown in the My Request -> Facility Wall Requests section, sometimes posts from the same player were not shown together

- Bugfix: When working factories and service facilities at the same time, sometimes the game got stuck forever at the second phase showing the “working xyx facilities” message

- Bugfix: Sometimes after visiting a farmer and then opening the Facility Manager, incorrect belts were shown for some facilities

Known Issues:

- None.

[GoalieAunt]

I noticed the new colored rings and the new N button in both Markets tonight and I really like them. I think it will be a big help to new players especially.

[NJones277]

Love all the recent features that have been added to the game.

My problem showed up tonight. I'm unavailable for 11 days, but still trying to work posts. I am not posting or doing NCC. When I went to the "Show posts only from the latest farmers who have worked my facilities" all posts showed up, not the people who had worked mine, which are not posted nor loaded. Is this right, or should that option be blank, since I have nothing for people to work??

Just curious. Thanks for your help. :)

[Taz D]

Love all the recent features that have been added to the game.

My problem showed up tonight. I'm unavailable for 11 days, but still trying to work posts. I am not posting or doing NCC. When I went to the "Show posts only from the latest farmers who have worked my facilities" all posts showed up, not the people who had worked mine, which are not posted nor loaded. Is this right, or should that option be blank, since I have nothing for people to work??

Just curious. Thanks for your help. :)
Hi NJones,
As you do not have your facilities posted you would still get a list of the latest ones that have worked your facilities at least the last time you posted. You are not going to get an empty list. It does not say from the latest farmers who work within a time limit like 24 or 48 hours.

[NJones277]

It does say "Show posts only from the latest farmers who have worked my facilities." But when that is checked - and I don't have anything posted, it shows me all posts - not the ones who have worked my posts. There's nothing to work. No one has worked my facilities. I checked. Everything is the same as it was this morning. Just premium feed and non-workables. The premium feed got worked by 2 people and nothing since, but I still see ALL posts, if I have the "Show posts only..." checked.

[Taz D]

It does say "Show posts only from the latest farmers who have worked my facilities." But when that is checked - and I don't have anything posted, it shows me all posts - not the ones who have worked my posts. There's nothing to work. No one has worked my facilities. I checked. Everything is the same as it was this morning. Just premium feed and non-workables. The premium feed got worked by 2 people and nothing since, but I still see ALL posts, if I have the "Show posts only..." checked.
Hi NJones,
That is true it says latest who worked your facilities. That would still be the latest ones who worked your facilities when you posted last. You are not going to get an empty list. Even if you have not posted for a week then those who worked them when you did post will be on the list.

[marythies]

Thank you Team and Developers. Looking forward to checking out the new features and facilities / clients. :):)

[marymarcel]

.

OFF LINE ISSUE!!

We are all experiencing the off line problem when loading the farms.
Also, there are errors in the console.

We are still able to work our farms or our Super Neighbors farms off line.

We have emailed the developers to let them know.
Thanks for your patience.

[marymarcel]

OFF LINE ISSUE IS FIXED!!

Please reload the game or logout the website and login again.

[Taz D]

Hi All https://www.slashkey.com/forum/images/smilies/smile.gif

Thank you so much for your feedback on the August 17th New Release!

While we wait for next New Release please feel free to post any problems with the game in Help & Support (http://r1.slashkey.com/forum/forumdisplay.php?f=1)

Any feedback, please post in General Feedback (http://r1.slashkey.com/forum/forumdisplay.php?f=186)

Your ideas for the game in our Suggestion section. (http://r1.slashkey.com/forum/forumdisplay.php?f=2)


This thread is now closed. https://www.slashkey.com/forum/images/smilies/smile.gif