Quote:
Originally Posted by Justlearnin
My user id is 100007726035220. I am missing 3 frozen ponds that I paid FT Cash for (a CC transaction that shows). I have done all the suggested things (checked farms, checked storage, etc.) to no avail. Probably because of layers. I need to be refunded the cash and I will create a farm with no layers to put them on.
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Hi Justlearnin
Your data is showing those 3 frozen lakes are missing.
You have to contact Support about this. To contact them click on the link below, fill out the form and submit it. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.
http://apps.facebook.com/farmtown/settings2/support/
You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.
In case you dont find the automatic response, then please read the following information:
http://r1.slashkey.com/forum/showthread.php?t=644366