Quote:
Originally Posted by grandmas farm
i have sent multiple messages to the support link at the bottom of my farm page. no response that it has been recieved and no response to the message. How are we suppost to get help? I haven't been able to send gifts or request boosts on my trains since april of the year they went to html unity. But I could return gifts sent to me. Now I can't return gifts either. You develop this farm pass quest, which requires to send gifts, and so now I am wondering when will you fix my farm??
|
Hi grandmas farm,
I will let Support know you are not receiving their responses. They have looked at your account as late as yesterday, so they have gotten your tickets.
As far as fixing the gifts problem this was caused by a change Facebook did back at that time that affects only some of the users. We do not know if Facebook has corrected that error or not. There is nothing that Farm Town can do to fix this. They have created some work arounds for the latest change Facebook did though.
What are you seeing when you try to return gifts?