Quote:
Originally Posted by Erin11
Hello! I have been away from this game for a long time, (honestly forgot i played this!) I have started playing again, but I was set back to Level 1 although it shows items I could have only bought at a much higher level. I started working my way up and am now at Level 22 but when I upgrade my farm, you can see my plots are off the sides, which means my farm was much bigger at one time. Also when I upgrade my farm size all of my plots and items are already there. My husband clicked back into the game also, and he remained at the same level and money from when he played years ago, but mine was reset. Is there a way to access what I used to have and the level/money I should be at?
Thank you for your time
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Hi Erin,
You will need to contact Support concerning this.
To contact Support click on the link below, fill out the form and submit it. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.
http://apps.facebook.com/farmtown/settings2/support/
You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.
If you are having a problem getting responses from Support please read the information in the following link:
http://www.slashkey.com/forum/showthread.php?t=644366