[Palmarina]

Hi admins/moderators,
The problem Sundos reports above is the same problem I have for a long time. I have reported this several times already at the helpdesk. It happens on my own farm and on a second account I have.
So far there is no solution.
Gifts are often "vanishing" somewhere between accepting them and claiming them to put on your farms or in storage . This happens with trees, animals and crops from the gifting page. And very often when you ask for them.
It looks like some gifts are not coming through. Even if the sender has clicked on your request.
Sundos, please, report this at the helpdesk. The more people report this problem 'maybe' the faster it is solved.