OFFICIAL Receiving-sending-exchanging Gifts

[Taz D]

Originally Posted by Anitacald

I have written for support about five or six times without a reply. I am unable to send gifts and when I exchange them they are right back the same way they were. I did receive a reply through the Forum and did what was suggested. deleting all the gifts from a link that was given to me. My laptop freezes after trying to return gifts and I have to reload. On my desktop I can exchange but when I reload the gifts are back to what they were before. I am getting so frustrated with this not and if it is not resolved I am giving up playing this game. Played for years and never had this problem. Please advise.

Hi Anitacald,
I moved your post to the thread about gifts.
Your previous post about this has been answered and you can find it in this link:
http://www.slashkey.com/forum/showthread.php?t=634722


It can happen more than once that the gifts get stuck. It is a data transfer problem that happens randomly and there isn't any way for them to fix it.
It could be that your laptop does not meet minimum requirements or you have too many things running at the same time while working gifts that is causing it to freeze up.