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Old Oct 15 2011, 07:18 AM
Yvonne47 Yvonne47 is offline
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This morning I purchased Farmcash and hit the wrong key. I was supposed to buy the $19.99 and then hit the wrong key. I was charged on my paypal account $50.00 but only received 120 Farmcash. Could you please help me?
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Old Oct 15 2011, 03:40 PM
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Taz D Taz D is offline
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Originally Posted by Yvonne47 View Post
This morning I purchased Farmcash and hit the wrong key. I was supposed to buy the $19.99 and then hit the wrong key. I was charged on my paypal account $50.00 but only received 120 Farmcash. Could you please help me?
Since you chose to buy 120 Farmcash, then that is the amount you bought. The rest of the $50 that you spent are now in Facebook credits. You should have about 351 Facebook credits. You can check this by going to Account Settings on Facebook and clicking on Payments in the left column. The top item shows your Credits Balance. If you want to dispute or try to correct this back to the $19.90 you originally wanted to spend, then at the bottom of that section is "Learn more about Facebook Credits" Click on Facebook Credits and on the next page is a link to the Facebook Credits Support Center. They are the ones you need to contact to correct the error.
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