OFFICIAL Hiring and Bonus Chest

[amanda1955]

have plenty of fuel and all tools all in storage so must be a glitch somewhere as like to help people starting out have it all set for them to use both but do they have to have some tools for it to work as the last person said have no tools

[marymarcel]

Originally Posted by amanda1955

have plenty of fuel and all tools all in storage so must be a glitch somewhere as like to help people starting out

Amanda, we know you have plenty of fuel.

But please check if you are allowing your fuel FIRST or LAST. You can check that, when you are hiring ang get the screen to choose the jobs.

If you are allowing it LAST and the hired farmer doesnt have fuel then they will not be given big tools to start working.

If you have it set to FIRST, there should be no problems. In that case, try clearing your memcache, link below the game screen, and see if the problem is fixed.

If not, then contact Support team, To contact them click on the link below, fill out the form and submit it. Please include all details about your problem so you can get help faster. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.

https://apps.slashkey.com/farmtown/settings2/support/

You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.

If you are having a problem getting responses from Support please read the information in the following link:
https://www.slashkey.com/forum/showthread.php?t=644366

[Ellsinore]

If we set to use our fuel LAST, how does that kick in when the hired farmer runs out of their own fuel? I've had a few people leave lately because they've run out of fuel, but still aren't able to use mine.

[Taz D]

Originally Posted by Ellsinore

If we set to use our fuel LAST, how does that kick in when the hired farmer runs out of their own fuel? I've had a few people leave lately because they've run out of fuel, but still aren't able to use mine.

Hi Ellsinore,
It should kick in when they run out, but may not if they fuel left for only a partial amount of what size tool they are using. If it doesn't then they need to refresh that farm to continue with your fuel.

[amanda1955]

yes it is just checked it only time I change it is when they say they have fuel but change it back after so when that farmer said she couldn't use my tools went and checked it was ticked to use but yes I will clean mem cache before hiring from now on, might just be the problem

[marymarcel]

Originally Posted by amanda1955

yes it is just checked it only time I change it is when they say they have fuel but change it back after so when that farmer said she couldn't use my tools went and checked it was ticked to use but yes I will clean mem cache before hiring from now on, might just be the problem

Ok Amanda, if you continue having problems then contact Support team.