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Old Jan 23 2017, 11:01 AM
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Taz D Taz D is offline
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Quote:
Originally Posted by Grumpdad View Post
You post here and the MODS yell at you to post in suggestions, you post in suggestions and you do not even know if the DEVS even read it, you contact support directly and they close the ticket without evening making a comment or reply to it? Wonder why people are getting frustrated . . . . . . . .

Yes I am another player interested in playing
Hi Grumpdad,
We tell you to post your suggestions for change in the Suggestions section , because the developers have asked that all suggestions be located in that section for them to read all together. Yes they do read that section when deciding what to do for future releases. That does not mean they will implement your suggestion, but they are read.
You did get a reply to your support ticket and you even posted it here. We also went back to the developers for clarification on your problem and you got that answer here as well.
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Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.
  #2  
Old Jan 23 2017, 01:18 PM
Grumpdad Grumpdad is offline
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Join Date: Feb 07 2016
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Quote:
Originally Posted by Taz D View Post
Hi Grumpdad,
We tell you to post your suggestions for change in the Suggestions section , because the developers have asked that all suggestions be located in that section for them to read all together. Yes they do read that section when deciding what to do for future releases. That does not mean they will implement your suggestion, but they are read.
You did get a reply to your support ticket and you even posted it here. We also went back to the developers for clarification on your problem and you got that answer here as well.
I take the slapped hand graciously, I did not explain fully and accept that, the initial question was answered as you pointed out, it was the questions posted after that were not, it was only when I went to add a further comment I found that the ticket had been closed. I was about to add " Perhaps it is time to introduce another gift packer, one that reverts the usage back to gifts first, this way there can be no confusion as to what is used where and when"
I have looked in the suggestions area to add this but cannot find a suitable thread, perhaps, if you this the idea warrants looking at you could post it somewhere suitable for me?

I apologise if my previous comment was somewhat on the negative side, I see that it is so having read it again.
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Old Jan 23 2017, 01:34 PM
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Tiger Tiger is offline
 
Join Date: Mar 12 2010
Location: UK but i'd rather be somewhere hot and sunny :) with a swimming pool!
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Quote:
Originally Posted by Grumpdad View Post
I take the slapped hand graciously, I did not explain fully and accept that, the initial question was answered as you pointed out, it was the questions posted after that were not, it was only when I went to add a further comment I found that the ticket had been closed. I was about to add " Perhaps it is time to introduce another gift packer, one that reverts the usage back to gifts first, this way there can be no confusion as to what is used where and when"
I have looked in the suggestions area to add this but cannot find a suitable thread, perhaps, if you this the idea warrants looking at you could post it somewhere suitable for me?

I apologise if my previous comment was somewhat on the negative side, I see that it is so having read it again.
Hi Grumpdad,

Taz is not available at this time.


You need to post the request yourself in Suggestions.
If you are requesting an new gifting tool, then your idea will fit in either the tools section or the one about "Gifts on the gift page/gifting"
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