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Old Oct 08 2022, 03:59 PM
FF1976 FF1976 is offline
 
Join Date: Jul 12 2018
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It would be helpful if somebody had a direct line with the developers and could give us more information than just repeating what's been posted before. The lack of information is what fuels rumors and anger. If the developers aren't in contact with Facebook, and just sitting around waiting for an answer, that's not right. Even a little bit of information would help.
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Old Oct 08 2022, 04:03 PM
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Taz D Taz D is offline
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Originally Posted by FF1976 View Post
It would be helpful if somebody had a direct line with the developers and could give us more information than just repeating what's been posted before. The lack of information is what fuels rumors and anger. If the developers aren't in contact with Facebook, and just sitting around waiting for an answer, that's not right. Even a little bit of information would help.
Hi FF,
We are in contact with the developers and there isn't anything new to report. The developers have done what they are supposed to and it is up to Facebook to respond. There is nothing more they can do until they get a response from Facebook. I am sorry if that is not enough for you, but that is all we have. All I can say is if you didn't read it here it is not true.
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Dubh Glais Estates
Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.
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  #3  
Old Oct 08 2022, 04:12 PM
FF1976 FF1976 is offline
 
Join Date: Jul 12 2018
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Originally Posted by Taz D View Post
Hi FF,
We are in contact with the developers and there isn't anything new to report. The developers have done what they are supposed to and it is up to Facebook to respond. There is nothing more they can do until they get a response from Facebook. I am sorry if that is not enough for you, but that is all we have. All I can say is if you didn't read it here it is not true.
I'm being patient and I don't believe anything I might hear/see anywhere else. It;s not a matter of being enough, but there is an old saying: "the squeaking wheel gets the grease". That's why I think the developers shouldn't be as passive as they appear to be.
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Old Oct 08 2022, 04:16 PM
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Taz D Taz D is offline
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Originally Posted by FF1976 View Post
I'm being patient and I don't believe anything I might hear/see anywhere else. It;s not a matter of being enough, but there is an old saying: "the squeaking wheel gets the grease". That's why I think the developers shouldn't be as passive as they appear to be.
Hi FF,
What would you like them to do? There is no contact phone number with Facebook for the developers of apps. They have to go through the processes on line that Facebook has set up for them. Again there is nothing else they can do. I am sure they have explored all avenues of trying to speed this process up, but in the end it requires Facebook to act.
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Taz
Dubh Glais Estates
Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.
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  #5  
Old Oct 08 2022, 11:37 PM
shell1960 shell1960 is offline
 
Join Date: Jan 05 2019
Posts: 5
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Hi Raul ...Thanks so much for your response.I guess I will just wait around and hopeefully get the game back
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