OFFICIAL Game Not loading/WebGL disabled/frequent crashes

[Taz D]

Originally Posted by valerie lyn

Yesterday when I tried to log into my Farms I got this message;
2023-11-06 23:18:54.383 ERRORUnable to load file https://cdn.slashkey.com/flash/farm/...ramework.js.gz! Check that the file exists on the remote server. (also check browser Console and Devtools Network tab to debug).

What should I now do? Would love to be able to continue playing Farmtown.

Regards

Valerie Lyn

Hi Valerie Lyn,
Have you checked to make sure your computer and browser are updated?


Also try all the suggestions in the first post of this thread along with the suggestions in the following link:
https://www.slashkey.com/forum/showthread.php?t=627590

[annalienjvr]

Originally Posted by Taz D

Hi Valerie Lyn,
Have you checked to make sure your computer and browser are updated?


Also try all the suggestions in the first post of this thread along with the suggestions in the following link:
https://www.slashkey.com/forum/showthread.php?t=627590

I have the same problem, but it's only at night after 8. Last night the same problem and this morning load normal.

Did what you suggest and still not loading.
Did a defrag and optimization as well. Nothing help.
Funny that it's only at night (South Africa) During the day everything is fine.

[marymarcel]

Originally Posted by annalienjvr

I have the same problem, but it's only at night after 8. Last night the same problem and this morning load normal.

Did what you suggest and still not loading.
Did a defrag and optimization as well. Nothing help.
Funny that it's only at night (South Africa) During the day everything is fine.

Hi annalienjvr

I just loaded your farms without problems and Im in Argentina.

It sounds as an internet problem as you only get it at night.
There are many links between you and the Farm Town servers. If any of those links is down or has heavy traficc then is slowing down your data transfer. Unfortunately we have no control over those links.

[annalienjvr]

Originally Posted by marymarcel

Hi annalienjvr

I just loaded your farms without problems and Im in Argentina.

It sounds as an internet problem as you only get it at night.
There are many links between you and the Farm Town servers. If any of those links is down or has heavy traficc then is slowing down your data transfer. Unfortunately we have no control over those links.

And again I have a problem. Left the message on screen. Was playing and suddenly the message appear.

"ERROR An abnormal situation has occured: the PlayerLoop internal function has been called recursively. Please contact Customer Support with a sample project so that we can reproduce the problem and troubleshoot it."

[Taz D]

Originally Posted by annalienjvr

And again I have a problem. Left the message on screen. Was playing and suddenly the message appear.

"ERROR An abnormal situation has occured: the PlayerLoop internal function has been called recursively. Please contact Customer Support with a sample project so that we can reproduce the problem and troubleshoot it."

Hi Annaalienjvr,
If this is occuring at the same time of night as you have said in your previous post, then it is an internet problem and there is nothing we can do to fix that. Between you and the Farm Town servers your data goes through many links and then back to your game. If that data does not get transferred and answered correctly then you will get error messages. We do not have any way to check or fix those links as they do not belong to Farm Town. There is nothing you or we can do. Hopefully whoever is having this problem will solve the issue.

[annalienjvr]

Originally Posted by Taz D

Hi Annaalienjvr,
If this is occuring at the same time of night as you have said in your previous post, then it is an internet problem and there is nothing we can do to fix that. Between you and the Farm Town servers your data goes through many links and then back to your game. If that data does not get transferred and answered correctly then you will get error messages. We do not have any way to check or fix those links as they do not belong to Farm Town. There is nothing you or we can do. Hopefully whoever is having this problem will solve the issue.

Thanks Taz. I'm going to jump on my ISP now! This problem started on Monday . I also noticed that normal surfing and streaming is very slow. Thanks again.