Go Back   Farm Town > Help & Support > Help & Support
Reload this Page OFFICIAL Receiving-sending-exchanging Gifts
Register FAQ Members List Calendar Search Today's Posts Mark Forums Read

Reply
Page 116 of 118 « First 1666106114115 116 117118
 
Thread Tools Search this Thread Display Modes
  #1151  
Old Jul 10 2025, 05:27 PM
Taz D's Avatar
Taz D Taz D is offline
Senior Moderator
  
Join Date: Apr 29 2010
Location: Buda, Tx
Posts: 21,869
Default
Quote:
Originally Posted by rockcandymountain View Post
It has been 2 days since I submitted a ticket to support. Should I have heard something back from they by now?

Thanks
Hi Rockcandymountain,
It depends on how many tickets they have. They are not a 24/7 operation.

Besides I said your friend needs to send the email to them as that is the account that is affected and not yours. That gift was received by them but disappeared.

Edit: Please check your spam folder for the reply as you were answered. Tell your friend to buy another for coin as that would be a duplicate and will only cost coins. I would suggest they do so from a farm that is not layered and doesn't have a lot on it.
__________________
Taz
Dubh Glais Estates
Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.
Last edited by Taz D; Jul 10 2025 at 05:58 PM.
Reply With Quote
  #1152  
Old Jul 19 2025, 10:29 PM
LisaScobee LisaScobee is offline
 
Join Date: Sep 14 2017
Posts: 681
Default
I have a goal for receiving Blueberry gifts. I've accepted two (and yes they were the "original" gift) and only gotten credit for one of them.
__________________
USER ID number is: 1637121091 Build No: 713
Visit my farm!

This link is NOT here for in game messaging.
Reply With Quote
  #1153  
Old Jul 19 2025, 10:41 PM
Taz D's Avatar
Taz D Taz D is offline
Senior Moderator
  
Join Date: Apr 29 2010
Location: Buda, Tx
Posts: 21,869
Default
Quote:
Originally Posted by LisaScobee View Post
I have a goal for receiving Blueberry gifts. I've accepted two (and yes they were the "original" gift) and only gotten credit for one of them.
Hi Lisa,
I have no idea why you didn't get both of them. Did both of them show in the gift box? It would show 30 blueberries (15 each gift) if they were both in the gift box.
Unfortunately there is nothing we can do to correct this.
__________________
Taz
Dubh Glais Estates
Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.
Reply With Quote
  #1154  
Old Jul 19 2025, 11:19 PM
LisaScobee LisaScobee is offline
 
Join Date: Sep 14 2017
Posts: 681
Default
This time I got yours, but I should have a total of 3 so far.

Quote:
Originally Posted by Taz D View Post
Hi Lisa,
I have no idea why you didn't get both of them. Did both of them show in the gift box? It would show 30 blueberries (15 each gift) if they were both in the gift box.
Unfortunately there is nothing we can do to correct this.
Attached Images
File Type: jpg blueberry.jpg (26.2 KB, 2 views)
__________________
USER ID number is: 1637121091 Build No: 713
Visit my farm!

This link is NOT here for in game messaging.
Last edited by LisaScobee; Jul 19 2025 at 11:23 PM.
Reply With Quote
  #1155  
Old Jul 19 2025, 11:23 PM
Taz D's Avatar
Taz D Taz D is offline
Senior Moderator
  
Join Date: Apr 29 2010
Location: Buda, Tx
Posts: 21,869
Default
Quote:
Originally Posted by LisaScobee View Post
This time I got yours, but I should have a total of 3 so far.
Hi Lisa,
I am sorry, but we have no way to correct this. If you want you can contact Support, but they do not have a way to add any either.
One thing I can suggest is to exchange one for the blueberries and accept it, but don't store it. You can then go to gift box, click on More in the box for it and request another one. You can click on More 5 times and request one. That will go to the Other wall requests and your neighbors can send you 5 of them from there.
__________________
Taz
Dubh Glais Estates
Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.
Reply With Quote
  #1156  
Old Jul 19 2025, 11:24 PM
LisaScobee LisaScobee is offline
 
Join Date: Sep 14 2017
Posts: 681
Default
Will this method cause the blueberries to be counted towards that goal?

Quote:
Originally Posted by Taz D View Post
Hi Lisa,
I am sorry, but we have no way to correct this. If you want you can contact Support, but they do not have a way to add any either.
One thing I can suggest is to exchange one for the blueberries and accept it, but don't store it. You can then go to gift box, click on More in the box for it and request another one. You can click on More 5 times and request one. That will go to the Other wall requests and your neighbors can send you 5 of them from there.
__________________
USER ID number is: 1637121091 Build No: 713
Visit my farm!

This link is NOT here for in game messaging.
Reply With Quote
  #1157  
Old Jul 19 2025, 11:26 PM
Taz D's Avatar
Taz D Taz D is offline
Senior Moderator
  
Join Date: Apr 29 2010
Location: Buda, Tx
Posts: 21,869
Default
Quote:
Originally Posted by LisaScobee View Post
Will this method cause the blueberries to be counted towards that goal?
Hi Lisa,
They would all be original, so all except the one you exchanged will count.
__________________
Taz
Dubh Glais Estates
Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.
Reply With Quote
  #1158  
Old Jul 20 2025, 01:26 PM
LisaScobee LisaScobee is offline
 
Join Date: Sep 14 2017
Posts: 681
Default
I just exchanged a bunch of gifts for POTATOES but I haven't exchanged ANYTHING for BLUEBERRIES.

Quote:
Originally Posted by Taz D View Post
Hi Lisa,
They would all be original, so all except the one you exchanged will count.
__________________
USER ID number is: 1637121091 Build No: 713
Visit my farm!

This link is NOT here for in game messaging.
Last edited by LisaScobee; Jul 20 2025 at 01:28 PM. Reason: added something
Reply With Quote
  #1159  
Old Jul 20 2025, 01:45 PM
marymarcel's Avatar
marymarcel marymarcel is offline
 
Join Date: Sep 30 2009
Location: Buenos Aires, Argentina
Posts: 16,082
Default
Quote:
Originally Posted by LisaScobee View Post
I just exchanged a bunch of gifts for POTATOES but I haven't exchanged ANYTHING for BLUEBERRIES.
Hi Lisa

Just sent you blueberries.

Accept the gift and store them and see if they count.
Reply With Quote
  #1160  
Old Jul 20 2025, 05:21 PM
LisaScobee LisaScobee is offline
 
Join Date: Sep 14 2017
Posts: 681
Default
They did. Not sure what was going on earlier. Got Blueberries from you and one other. I still need 12 more for the monthly goal.

Quote:
Originally Posted by marymarcel View Post
Hi Lisa

Just sent you blueberries.

Accept the gift and store them and see if they count.
__________________
USER ID number is: 1637121091 Build No: 713
Visit my farm!

This link is NOT here for in game messaging.
Last edited by LisaScobee; Jul 20 2025 at 05:22 PM. Reason: added something
Reply With Quote
Reply
Page 116 of 118 « First 1666106114115 116 117118

Tags
bugs and glitches, flowers, fuel, gifts, gifts issues, help & support

« Previous Thread | Next Thread »
Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes
Linear Mode Linear Mode

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts
BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Forum Jump


All times are GMT -5. The time now is 09:03 AM.

SlashKey - Archive - Top