New Release -- July 10th, 2018

[Tiger]

Originally Posted by JudyD1651

I have another question about the use of the Excavator in the designer mode. Does the person designing on your farm have to have an Excavator too?

Hi JudyD1651,

As long as you own it, and you have placed it in your storage, they can use yours on your farm.

[JudyD1651]

Originally Posted by Tiger Laybourne

Hi JudyD1651,

As long as you own it, and you have placed it in your storage, they can use yours on your farm.

A neighbor and I tried this, she doesn't have the Excavator but I do and it is in my storage. All the appropriate boxes are checked for designing and she went to the appropriate farm, the one with the red dot. She laid some paths down then used my Excavator to sell them, it went through the motions as if it worked but they were still on my farm. She reloaded and they were still there. She tried it again but it didn't work.

[Taz D]

Originally Posted by JudyD1651

A neighbor and I tried this, she doesn't have the Excavator but I do and it is in my storage. All the appropriate boxes are checked for designing and she went to the appropriate farm, the one with the red dot. She laid some paths down then used my Excavator to sell them, it went through the motions as if it worked but they were still on my farm. She reloaded and they were still there. She tried it again but it didn't work.

Hi JudyD,
Tiger is not available at this time. Both of you need to try clearing the memcache and try again. Tiger did check this and it worked for her SN and they didn't have the excavator either, so had to use Tiger's.

[JudyD1651]

Originally Posted by Taz D

Hi JudyD,
Tiger is not available at this time. Both of you need to try clearing the memcache and try again. Tiger did check this and it worked for her SN and they didn't have the excavator either, so had to use Tiger's.

We cleared memcache and tried again and it did not work.

[Taz D]

Originally Posted by JudyD1651

We cleared memcache and tried again and it did not work.

Hi JudyD,
Try removing your settings for them as SN, reload and reset them again.

[JudyD1651]

Originally Posted by Taz D

Hi JudyD,
Try removing your settings for them as SN, reload and reset them again.

We did as you suggested and it didn't work.

[Taz D]

Originally Posted by JudyD1651

We did as you suggested and it didn't work.

Hi JudyD,
Then I don't know what else to tell you to try as we couldn't duplicate this. It worked for Tiger. Only thing I can suggest is to contact Support and let them see if they can duplicate it with you.

To contact Support click on the link below, fill out the form and submit it. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.
http://apps.facebook.com/farmtown/settings2/support/

You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.

[JudyD1651]

Originally Posted by Taz D

Hi JudyD,
Then I don't know what else to tell you to try as we couldn't duplicate this. It worked for Tiger. Only thing I can suggest is to contact Support and let them see if they can duplicate it with you.

To contact Support click on the link below, fill out the form and submit it. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.
http://apps.facebook.com/farmtown/settings2/support/

You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.

Thank you.

[marymarcel]

Hi all

From Raul notes for the New Release:

Post-Release Info - July 25th, 8:55PM

- The Container Ready notification message now includes a red X, in case your busy and don't want to open the ship at that time
- When loading farms, the "Loading Farm..." text will only show for a few seconds and then you should see a % progress indicator
- Increased maximum limit of each type of product in storage from 100 million to 200 million

- Super Neighbours related bug fixes:

a) Changing ground cover was triggering a timeout error
b) Excavator could not be used if only the owner of the farm had it in storage
c) Can not navigate to other farms if none of the farming permissions were set

[Taz D]

Originally Posted by JudyD1651

Thank you.

Hi JudyD,
Check the latest additions by Raul. This applies to your problem.