OFFICIAL Wall Request Issues

[Taz D]

Hi All,
We have already reported this to the developers. Give them a chance to fix this.

[daveb]

Originally Posted by KoalaBear777

I am unable to click on Wall Requests for Facilities or Other Requests. Down in the lower left of my browser screen the links say "javascript:void(0)" I am playing on the Farmtown.com site.

Same problem!

[Taz D]

Hi ALL,


Please note we are aware of the problem with the Facility Wall Requests and the Other Wall Requests.


This has been sent to the developers. Please be patient until they can get this fixed.


It is not necessary for you to post about this as it has been reported already.

[max_river]

when trying to work nebour factories when i click on it it tells me gift sent. it want do anything else. if i post this wrong place move.

[Conjetta]

I can only see posts from 18 neighbors this evening and that's been happening alot lately. I can't see any post over 2 hours old. What good did it do to allow more neighbors if we can't see their posts? And yes, I have Include Posts checked.

[Taz D]

Originally Posted by Conjetta

I can only see posts from 18 neighbors this evening and that's been happening alot lately. I can't see any post over 2 hours old. What good did it do to allow more neighbors if we can't see their posts? And yes, I have Include Posts checked.

Hi Conjetta,
I have moved your post to the Help & Support thread about the wall requests. Please note that you will not see multiple posts from anyone, so only 1 post for regular facilities and 1 for service facilities. If they post again you will only see their latest posts.

I see at least 70 posts in mine right now. They are all a maximum of 2 per person so at least 35 neighbors have posted over 17 hours. You have 18 neighbors that have posted in the last 2 hours that would be 36 posts.


The only thing I can suggest as we do not get data for your wall requests, is to contact Support concerning this.


To contact Support click on the link below, fill out the form and submit it. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.
To contact through Facebook:

http://apps.facebook.com/farmtown/settings2/support/


To contact through the website:
http://apps.slashkey.com/farmtown/settings2/support/



You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.

If you are having a problem getting responses from Support please read the information in the following link:
http://www.slashkey.com/forum/showthread.php?t=644366

[Conjetta]

I originally posted on July 22nd about the wall only going back a few hours, or the equivalent of 36 posts. At that time, the link for support was working, so I contacted support and was given an automated response with ticket number. Since that time, i haven't heard anything. I check spam also.

The problem has not fixed itself. Tonight, I had 40 posts on my wall and a good 1/4 of them were completed. It's impossible to compete in the NCC if the feed is shortened like this. I tried to send another message to support but the link doesn't work now. Says content is not available.

Please tell support I'm still waiting.

[Taz D]

Originally Posted by Conjetta

I originally posted on July 22nd about the wall only going back a few hours, or the equivalent of 36 posts. At that time, the link for support was working, so I contacted support and was given an automated response with ticket number. Since that time, i haven't heard anything. I check spam also.

The problem has not fixed itself. Tonight, I had 40 posts on my wall and a good 1/4 of them were completed. It's impossible to compete in the NCC if the feed is shortened like this. I tried to send another message to support but the link doesn't work now. Says content is not available.

Please tell support I'm still waiting.

Hi Conjetta,
Check your spam folder in your email and see as I am sure they responded to you. If you got the ticket Number you can always contact them again.

http://apps.slashkey.com/farmtown/settings2/support/

[Conjetta]

Your link only says content not available right now. I'm not the only one complaining. As of right now, there are only 20 posts on my request wall. I feel we deserve some sort of explanation.

By the way, i checked the spam folder. There's been NO response except for them saying a ticket had been issued.

[Conjetta]

No word from support. And tonight, my wall was 4 posts. Not 4 hours. Four posts.