OFFICIAL Facility Chains

[uma437]

Good morning,
any news about the possibility to delete chains? The game still freezes saying "Saving facilities".
Thanks for your help!
UMA

[Tiger]

Originally Posted by uma437

Good morning,
any news about the possibility to delete chains? The game still freezes saying "Saving facilities".
Thanks for your help!
UMA

Hi uma437,

No sorry no news on this yet.

[rodkay1@bigpond.com]

Wow this freezing when trying to delete chains is a real problem. Has been going for weeks now. Still no news on how close before this problem is solved?

[Taz D]

Originally Posted by rodkay1@bigpond.com

Wow this freezing when trying to delete chains is a real problem. Has been going for weeks now. Still no news on how close before this problem is solved?

Hi Rodkay,
We do not know when they will get to this problem, so no we don't know how long before it can be fixed.

[Sqrl]

Ok, so I am still wondering if my facility chains are working correctly. Every other week, which is presumably the FC facilities week, there is never anything I can chain. Ever since the chains started, I have only ever been able to chain the flower shop.

Admittedly, I don't have a lot of FC facilities, about thirty. But surely even these should come up eventually? Without knowing what facilities are supposed to come up, without even knowing whether it's regular or service facs this week, how can I know if they should be coming up, but aren't? It might be broken, it might not, I just don't have the information to know and it's really bugging me.

halp

[Tiger]

Originally Posted by Sqrl

Ok, so I am still wondering if my facility chains are working correctly. Every other week, which is presumably the FC facilities week, there is never anything I can chain. Ever since the chains started, I have only ever been able to chain the flower shop.

Admittedly, I don't have a lot of FC facilities, about thirty. But surely even these should come up eventually? Without knowing what facilities are supposed to come up, without even knowing whether it's regular or service facs this week, how can I know if they should be coming up, but aren't? It might be broken, it might not, I just don't have the information to know and it's really bugging me.

halp

Hi Sqrl,

You have Farm Cash services this week.

The reasons a facility won't show up to add as a chain are....

• You have more than one type of FC chain than the other type. So if you have more FC service chains than you do FC regular chains, perhaps due to adding or deleting more than one type, you won't be able to add another FC service chain until the balance is maintained between them again.
  
  
• You've already added a chain that is importing/exporting to the related regular/service. For example you couldn't have chain of Taste of Peru as well as a chain of Peruvian Restaurants.
  
  
• A facility won't be offered if the products can be used in too many different facilities like the Rubber factory.
  
  
• A facility won't be offered if the products can't be loaded into other service facilities like the Healthy Juice stand products.
  

It does get more complicated when a chain is related to more than one facility, but when that happens the game will only show you which ones you can add according to the chains you already have so that you don't have to work it out.

[Sqrl]

Thanks, Tiger. I'm making notes here!

So the flower shop is a regular facility, which means I need to chain a service facility next, which of course I don't have any, and that's what's the problem. Cool. at least I understand what's going on now.

[Tiger]

Originally Posted by Sqrl

Thanks, Tiger. I'm making notes here!

So the flower shop is a regular facility, which means I need to chain a service facility next, which of course I don't have any, and that's what's the problem. Cool. at least I understand what's going on now.

Hi Sqrl,

If you have no FC services then no you can't add one this week.

What it offers the next time an FC chain can be added would depend on what the balance was between the amount of FC regular chains you have and the amount of FC service chains you have.

If the amount of regular FC chains you have is *less or equal* to the amount of service FC chains you have then the current week chain type will be a regular factory, if not, it will be a service.

The same applies to the coin factories. The balance must be maintained between the amount of coin regular facs and coin service facs.

If you don't add a chain one week, then you have to wait until that particular week comes round again to be able to add one of that type.

We don't have a list of amounts of each of the 4 types of types of chain you might have. The game will work that out for you.

[Sqrl]

ty Tiger

[Sqrl]

One of my neighbours has vanished from the list of neighbours with whom I can trade products. They haven't stopped playing or deleted their farm and they're still in my list of neighbours but they're just not in fac chains.

I've run the memcache, updated the browser and cleared history, but none of that has worked. They're just gone.