Farm Town
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Farm Town (https://www.slashkey.com/forum/index.php)
-   Help & Support (https://www.slashkey.com/forum/forumdisplay.php?f=1)
-   -   OFFICIAL Game Not loading/WebGL disabled/frequent crashes (https://www.slashkey.com/forum/showthread.php?t=352666)

Don't feed the beggers Dec 13 2023 10:15 AM
Quote:
Originally Posted by Taz D (Post 6569926)
Hi Don't feed the beggers,
I moved your post to the thread about loading issues. I am afraid it is your issue. It may be an internet issue somewhere between you and the servers if it won't load in any browser.
You can try all the suggestions in the first post of this thread to see if one of those fix it for you.
I turned off my virus protection but I don't like that plan at all...I don't know how to add this to a white list or safe list .....can you tell me how?

Taz D Dec 13 2023 10:37 AM
Quote:
Originally Posted by Don't feed the beggers (Post 6569934)
I turned off my virus protection but I don't like that plan at all...I don't know how to add this to a white list or safe list .....can you tell me how?
Hi Don't feed the beggers,
I am sorry I can't tell you how to do that as every anti-virus program is different. There should be somewhere in that program to add exceptions. The names of the servers that you need to add are as follows:
  • l1.slashkey.com
  • r1.slashkey.com

Taz D Dec 18 2023 03:48 PM
Game is back up!


The Developers will be running maintenance starting at 11:00 PM EST.

Estimated to be back online in 1 to 2 hours.
Thank you for your patience with this necessary maintenance.

Maintenance is now in progress.

marythies Dec 19 2023 12:02 AM
Hello Farmers, ... if you havent, click here to place a ticket. Thank You!
Can anyone enlighten me as to what should happen here? I just get "content removed"
Thank you.
Farm ID 709794095

Taz D Dec 19 2023 12:06 AM
Quote:
Originally Posted by marythies (Post 6570170)
Hello Farmers, ... if you havent, click here to place a ticket. Thank You!
Can anyone enlighten me as to what should happen here? I just get "content removed"
Thank you.
Farm ID 709794095
Hi Marythies,
Please ignore that as it is a mistake.

Taz D Dec 19 2023 12:32 AM
Game is back up!

Please ignore the banner above the game as it doesn't work. We are not sure why the developers put it there.

marythies Dec 19 2023 05:08 AM
Quote:
Originally Posted by Taz D (Post 6570174)
Hi Marythies,
Please ignore that as it is a mistake.
Thanks Taz, will do.

Judyxt Dec 19 2023 07:21 AM
Well one of my farms still isn't working

1414840384 Build No: 573

marymarcel Dec 19 2023 07:27 AM
Quote:
Originally Posted by Judyxt (Post 6570218)
Well one of my farms still isn't working

1414840384 Build No: 573
Hi Judyxt :)

I moved your post to the thread about problems loading the farm.

You need to provide more information so we can try to help you. Thanks!

Judyxt Dec 19 2023 07:37 AM
Support knows about this
 
1414840384 Build No: 573 support said they were able to get on yet today I could get on to one farm but NOT this one. That log is much longer now then it used to be.


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