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-   -   OFFICIAL Accidentally Bought, Deleted or Sold Something (https://www.slashkey.com/forum/showthread.php?t=594694)

Tiger Sep 02 2023 06:14 AM

Quote:

Originally Posted by Billsandy (Post 6560702)
My Farm 44 I had two different Panda Gardens I was working on and putting ponds with them, and was getting rid of dirt by selling the dirt because I had to many, and I mistakenly hit sell on my Panda Garden instead of the dirt pile, and it was gone before I could realize what had happened! Is there anyway I can get the second Panda Garden back again. It was a total mistake, I didn't want to sell or get rid of the Panda Garden that I received in the Quest. I feel awful that it's gone, I was trying to make it look beautiful in my farm. Thanks for any help you can give me. Sandy

Hi Sandy,

I am very sorry but we can not return any deleted items to you. The Panda Gardens can not be bought from the store either. You do need to be very careful when deleting items on your farms. In the future please try to remember to go to your game preferences and hide everything in the show section that you do not need to see before you delete anything. For Farm Pass items you would need to make sure that you were not showing the Seasonal Items.

Billsandy Sep 02 2023 11:48 PM

I mistakenly sold one of my Panda Gardens that I received from the Quest that I do. I had it on my Farm 44, and was remodeling the two Panda Gardens, to put down lakes to go with the waterfalls, and was selling dirt that I was getting rid of, and I didn't realize that I was on the Panda Garden when I hit sell. I am so sad that happened. Is there anyway to get it back? [mod edit: email removed for safety]

Taz D Sep 03 2023 12:38 AM

Quote:

Originally Posted by Billsandy (Post 6560774)
I mistakenly sold one of my Panda Gardens that I received from the Quest that I do. I had it on my Farm 44, and was remodeling the two Panda Gardens, to put down lakes to go with the waterfalls, and was selling dirt that I was getting rid of, and I didn't realize that I was on the Panda Garden when I hit sell. I am so sad that happened. Is there anyway to get it back? [mod edit: email removed for safety]

HI Sandy,
You were answered in the post above your last one.

fibberj Sep 04 2023 03:47 PM

undue delete?
 
bought a new rabbit hutch filled it with 90 or so white rabbits, was clearing some fields to move the coop to, but still had the bulldozer active and deleted the coop by accident any way to retrieve it? thanks

Taz D Sep 04 2023 03:52 PM

Quote:

Originally Posted by fibberj (Post 6560890)
bought a new rabbit hutch filled it with 90 or so white rabbits, was clearing some fields to move the coop to, but still had the bulldozer active and deleted the coop by accident any way to retrieve it? thanks

Hi Fibberj,
I moved your post to the thread about accidently deleting items.
I am sorry there is no way for us to restore anything on your farms.

You may contact Support for a refund of the coins if you wish.



To contact Support click on the link below, fill out the form and submit it. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.
To contact through the website:
https://apps.slashkey.com/farmtown/settings2/support/

You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.

If you are having a problem getting responses from Support please read the information in the following link:
http://www.slashkey.com/forum/showthread.php?t=644366

Red's Place Oct 10 2023 07:58 PM

Need help
 
I hit the wrong key and bought something with farm cash and I don't even know what it is for. Can I get my farm cash back? It was $100!

marymarcel Oct 10 2023 08:03 PM

Quote:

Originally Posted by Red's Place (Post 6564210)
I hit the wrong key and bought something with farm cash and I don't even know what it is for. Can I get my farm cash back? It was $100!

Hi Red's Place :)

I moved your post to the thread for your problem.

You purchased the Mobile Lookout Tower, which is explained in the following link:
https://www.slashkey.com/forum/showt...14#post6043214

If you think it is not useful for you, then please contact Support.

To contact them click on the link below, fill out the form and submit it. Please include all details about your problem so you can get help faster. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.

https://apps.slashkey.com/farmtown/settings2/support/

You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.

If you are having a problem getting responses from Support please read the information in the following link:
https://www.slashkey.com/forum/showthread.php?t=644366

Red's Place Oct 10 2023 08:14 PM

Thank you for helping me!

marymarcel Oct 10 2023 08:15 PM

Quote:

Originally Posted by Red's Place (Post 6564218)
Thank you for helping me!

You are welcome Red :)

TeriLee Oct 25 2023 02:00 AM

I was selling off items that I don't need in my storage containers, specifically fish and I accidently sold several million talapia. Is there anyway the can be returned. I will never have that many again and I worked quite a few farms to acquire them. Thank you for any help yu can give me


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