Farm Town
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Farm Town (https://www.slashkey.com/forum/index.php)
-   Help & Support (https://www.slashkey.com/forum/forumdisplay.php?f=1)
-   -   OFFICIAL Game Not loading/WebGL disabled/frequent crashes (https://www.slashkey.com/forum/showthread.php?t=352666)

LisaScobee Apr 24 2024 01:04 PM
Game is stuck...
 
2024-04-24 18:00:36.898 INFOCheckpoint-B-000 - Initialized
2024-04-24 18:00:36.898 LOGFT Client Services Inited.
2024-04-24 18:00:36.917 LOGSessionId: 3241400
Browser: unknown: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/124.0.0.0 Safari/537.36
WebGL Supported and Enabled. Type: WebGL 2.0
GPU-Vendor: Google Inc. (Intel)
GPU-Renderer: ANGLE (Intel, Intel(R) HD Graphics 620 (0x00005916) Direct3D11 vs_5_0 ps_5_0, D3D11)
2024-04-24 18:00:42.154 LOGnavigator.mediaDevices support available
2024-04-24 18:00:48.981 ERROR{"isTrusted":true}

marymarcel Apr 24 2024 01:16 PM
Quote:
Originally Posted by LisaScobee (Post 6578770)
2024-04-24 18:00:36.898 INFOCheckpoint-B-000 - Initialized
2024-04-24 18:00:36.898 LOGFT Client Services Inited.
2024-04-24 18:00:36.917 LOGSessionId: 3241400
Browser: unknown: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/124.0.0.0 Safari/537.36
WebGL Supported and Enabled. Type: WebGL 2.0
GPU-Vendor: Google Inc. (Intel)
GPU-Renderer: ANGLE (Intel, Intel(R) HD Graphics 620 (0x00005916) Direct3D11 vs_5_0 ps_5_0, D3D11)
2024-04-24 18:00:42.154 LOGnavigator.mediaDevices support available
2024-04-24 18:00:48.981 ERROR{"isTrusted":true}
Hi LisaScobee :)

I moved your post to the thread for your problem.

Please close everything in your computer and then turn the computer off.

Then reset your router/modem for 3 minutes and reconnect.

See if you notice any change when loading the game.

Also, I have hidden everything in your preferences to let you load the game easily.
I suggest you to do the same when you close the computer till the next day and also choose another farm as your default, with less items in it.

If nothing works for you, then as we have told you before, it could be an internet problem in your zone or in the multiple links you have to go through till you get the app.

When you connect to the game, your data goes through your service provider and then many links to get to the Farm Town servers and then back the same route to get to your computer. Any one of those links having problems or heavy traffic can cause problems with your faerm s being slow or not loading.

You could try to ask your internet provider if they are having problems in your zone. Sadly if there is a problem there or in any links to get the app, we have no control over them.

LisaScobee Apr 24 2024 01:24 PM
Quote:
Originally Posted by marymarcel (Post 6578778)
Hi LisaScobee :)

I moved your post to the thread for your problem.

Please close everything in your computer and then turn the computer off.

Then reset your router/modem for 3 minutes and reconnect.

See if you notice any change when loading the game. I cannot and will not restart the computer/router/modem at this time as the computer will not restart quickly.

Also, I have hidden everything in your preferences to let you load the game easily.
I suggest you to do the same when you close the computer till the next day and also choose another farm as your default, with less items in it.

If nothing works for you, then as we have told you before, it could be an internet problem in your zone or in the multiple links you have to go through till you get the app.

When you connect to the game, your data goes through your service provider and then many links to get to the Farm Town servers and then back the same route to get to your computer. Any one of those links having problems or heavy traffic can cause problems with your faerm s being slow or not loading.

You could try to ask your internet provider if they are having problems in your zone. Sadly if there is a problem there or in any links to get the app, we have no control over them.
Please undo whatever changes you made to my game. I cannot and will not restart the computer at this time as if I do that there's a very good chance I'll have to call a computer tech. Guess I should have just kept my mouth shut. Also I don't know what you did to my game but I can't even load Slashkey website on my "newer" laptop

marymarcel Apr 24 2024 01:38 PM
Quote:
Originally Posted by LisaScobee (Post 6578782)
Please undo whatever changes you made to my game. I cannot and will not restart the computer at this time as if I do that there's a very good chance I'll have to call a computer tech. Guess I should have just kept my mouth shut. Also I don't know what you did to my game but I can't even load Slashkey website on my "newer" laptop
The only thing I did was hide trees, flowers, crops, decorations, buildings, factories, ponds.

It is only to let you load the game easy. When it is loaded you only have to click in your preferences, the wrench, and put a check mark to all SHOW options and then click in the green check mark.

Im not sure why you cant turn off your computer, but at least close everything open in it and reset your router/modem.

New computers have lot to updates to do, maybe you could ask a friend or a family member to help you to set it.

LisaScobee Apr 24 2024 01:41 PM
Quote:
Originally Posted by marymarcel (Post 6578786)
The only thing I did was hide trees, flowers, crops, decorations, buildings, factories, ponds.

It is only to let you load the game easy. When it is loaded you only have to click in your preferences, the wrench, and put a check mark to all SHOW options and then click in the green check mark.

Im not sure why you cant turn off your computer, but at least close everything open in it and reset your router/modem.
The "older" one has several issues. When I "restart" it takes anywhere from 10-30 minutes to reboot back to desktop. I can and have closed all programs like you just described. I try to do that daily. It actually hasn't been that long since I did a hard reset on the modem to straighten out an ISP issue. I just attempted to load Farm Town on my newer laptop and it wouldn't even load the game.


ERR_CONNECTION_TIMED_OUT on "new" laptop now

marymarcel Apr 24 2024 01:55 PM
Quote:
Originally Posted by LisaScobee (Post 6578790)
The "older" one has several issues. When I "restart" it takes anywhere from 10-30 minutes to reboot back to desktop. I can and have closed all programs like you just described. I try to do that daily. It actually hasn't been that long since I did a hard reset on the modem to straighten out an ISP issue. I just attempted to load Farm Town on my newer laptop and it wouldn't even load the game.

Why is my "new" laptop freezing at "the connection was reset" then the entire site errors?
When you update your browser and operation system in any computer, new or old, you have to restart it to set the changes. Check if you have any Windows update in your new computer you havent done. They have to be done and then your new computer will restart automatically.

If you cant load the game in your new computer either then something is working wrong or any other update needs to be done. If you cant call a tech for it, then try to see if a friend or family member can help you with the new computer.

LisaScobee Apr 24 2024 01:58 PM
Quote:
Originally Posted by marymarcel (Post 6578794)
When you update your browser and operation system in any computer, new or old, you have to restart it to set the changes. Check if you have any Windows update in your new computer you havent done. They have to be done and then your new computer will restart automatically.

If you cant load the game in your new computer either then something is working wrong or any other update needs to be done. If you cant call a tech for it, then try to see if a friend or family member can help you with the new computer.
The "new" PC is completely up to date as far as I know. I never said I "couldn't" call a PC tech, I just choose not to unless the computer won't turn on. I'm perfectly capable of diagnosing computer issues and in the past I've diagnosed/fixed a problem that my provider tech support couldn't. Forget it. I'm not wasting anymore time on this today.

marymarcel Apr 24 2024 02:12 PM
Quote:
Originally Posted by LisaScobee (Post 6578798)
The "new" PC is completely up to date as far as I know. I never said I "couldn't" call a PC tech, I just choose not to unless the computer won't turn on. I'm perfectly capable of diagnosing computer issues and in the past I've diagnosed/fixed a problem that my provider tech support couldn't. Forget it. I'm not wasting anymore time on this today.
I just checked your data and saw that you are playing again and buying things. Also all is showing again in your preferences. Great!

Hopefully all will be fixed for you sooner than later.

LisaScobee Apr 24 2024 02:37 PM
Quote:
Originally Posted by marymarcel (Post 6578802)
I just checked your data and saw that you are playing again and buying things. Also all is showing again in your preferences. Great!

Hopefully all will be fixed for you sooner than later.
Just came back to the game after fighting witThe "old" computer loaded Farm Town correctly with no "errors" this time.

2024-04-24 19:35:10.899 INFOCheckpoint-B-000 - Initialized
2024-04-24 19:35:10.899 LOGFT Client Services Inited.
2024-04-24 19:35:10.917 LOGSessionId: 3241535
Browser: unknown: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/124.0.0.0 Safari/537.36
WebGL Supported and Enabled. Type: WebGL 2.0
GPU-Vendor: Google Inc. (Intel)
GPU-Renderer: ANGLE (Intel, Intel(R) HD Graphics 620 (0x00005916) Direct3D11 vs_5_0 ps_5_0, D3D11)
2024-04-24 19:35:11.879 LOGnavigator.mediaDevices support available
2024-04-24 19:35:11.939 LOG[UnityMemory] Configuration Parameters - Can be set up in boot.config
2024-04-24 19:35:11.940 LOG "memorysetup-temp-allocator-size-nav-mesh-worker=65536"
2024-04-24 19:35:11.941 LOG "memorysetup-temp-allocator-size-audio-worker=65536"
2024-04-24 19:35:11.942 LOG "memorysetup-temp-allocator-size-background-worker=32768"
2024-04-24 19:35:11.942 LOG "memorysetup-bucket-allocator-granularity=16"
2024-04-24 19:35:11.943 LOG "memorysetup-bucket-allocator-bucket-count=8"
2024-04-24 19:35:11.944 LOG "memorysetup-bucket-allocator-block-size=4194304"
2024-04-24 19:35:11.945 LOG "memorysetup-bucket-allocator-block-count=1"
2024-04-24 19:35:11.946 LOG "memorysetup-main-allocator-block-size=16777216"
2024-04-24 19:35:11.947 LOG "memorysetup-thread-allocator-block-size=16777216"
2024-04-24 19:35:11.947 LOG "memorysetup-gfx-main-allocator-block-size=16777216"
2024-04-24 19:35:11.948 LOG "memorysetup-gfx-thread-allocator-block-size=16777216"
2024-04-24 19:35:11.949 LOG "memorysetup-cache-allocator-block-size=4194304"
2024-04-24 19:35:11.950 LOG "memorysetup-typetree-allocator-block-size=2097152"
2024-04-24 19:35:11.951 LOG "memorysetup-profiler-bucket-allocator-granularity=16"
2024-04-24 19:35:11.953 LOG "memorysetup-profiler-bucket-allocator-bucket-count=8"
2024-04-24 19:35:11.954 LOG "memorysetup-profiler-bucket-allocator-block-size=4194304"
2024-04-24 19:35:11.955 LOG "memorysetup-profiler-bucket-allocator-block-count=1"
2024-04-24 19:35:11.956 LOG "memorysetup-profiler-allocator-block-size=16777216"
2024-04-24 19:35:11.957 LOG "memorysetup-profiler-editor-allocator-block-size=1048576"
2024-04-24 19:35:11.958 LOG "memorysetup-temp-allocator-size-main=4194304"
2024-04-24 19:35:11.959 LOG "memorysetup-job-temp-allocator-block-size=2097152"
2024-04-24 19:35:11.961 LOG "memorysetup-job-temp-allocator-block-size-background=1048576"
2024-04-24 19:35:11.962 LOG "memorysetup-job-temp-allocator-reduction-small-platforms=262144"
2024-04-24 19:35:12.257 LOGLoading player data from data.unity3d
2024-04-24 19:35:12.261 LOGInitialize engine version: 2021.2.4f1 (99ba6aa4c552)
2024-04-24 19:35:12.264 LOG[Subsystems] Discovering subsystems at path UnitySubsystems
2024-04-24 19:35:12.267 LOGCreating WebGL 2.0 context.
2024-04-24 19:35:12.331 LOGRenderer: WebKit WebGL
2024-04-24 19:35:12.332 LOGVendor: WebKit
2024-04-24 19:35:12.334 LOGVersion: OpenGL ES 3.0 (WebGL 2.0 (OpenGL ES 3.0 Chromium))
2024-04-24 19:35:12.335 LOGGLES: 3
2024-04-24 19:35:12.347 LOGOPENGL LOG: Creating OpenGL ES 3.0 graphics device ; Context level ; Context handle 1
2024-04-24 19:35:12.795 LOGInput Manager initialize...
2024-04-24 19:35:13.272 LOGOdin Serializer ArchitectureInfo initialization with defaults (all unaligned read/writes disabled).
2024-04-24 19:35:13.279 LOGOdin Serializer detected whitelisted runtime platform WebGLPlayer and memory read test succeeded; enabling all unaligned memory read/writes.
2024-04-24 19:35:14.552 INFOStats: WebGL 2.0 WebGL Mem: 67/177 MB Managed Mem: 36 MB Unity Mem: 30 MB Video Mem: 512 MB
2024-04-24 19:35:16.600 INFOCheckpoint-U-30 - Bootloader.Init Start - Mem: 14/32/46/177 MB
2024-04-24 19:35:16.621 INFOCheckpoint-U-31 - Init Loading Screen - Mem: 14/33/47/177 MB
2024-04-24 19:35:16.625 INFOCheckpoint-U-32 - Init AssetRegistry - Mem: 14/33/47/177 MB
2024-04-24 19:35:16.867 INFOCheckpoint-U-33 - Download Play Bundles - Mem: 15/36/52/177 MB
2024-04-24 19:35:16.875 INFOCheckpoint-U-34 - Init Local Storage - Mem: 15/36/52/177 MB
2024-04-24 19:35:16.881 INFOCheckpoint-U-35 - Init FlashVars - Mem: 15/36/52/177 MB
2024-04-24 19:35:16.901 INFOCheckpoint-U-40 - Init HUD - Mem: 16/36/52/177 MB
2024-04-24 19:35:17.278 INFOCheckpoint-U-45 - Init Farm Controller - Mem: 23/45/68/177 MB
2024-04-24 19:35:17.286 INFOCheckpoint-U-50 - Processing Params - Mem: 23/45/68/177 MB
2024-04-24 19:35:17.291 INFOCheckpoint-U-51 - Init Sub Controllers - Mem: 23/45/68/177 MB
2024-04-24 19:35:17.319 INFOCheckpoint-U-52 - Init Preferences - Mem: 24/45/69/177 MB
2024-04-24 19:35:17.323 INFOCheckpoint-U-53 - Load Prefs into UI - Mem: 24/45/69/177 MB
2024-04-24 19:35:17.439 INFOCheckpoint-U-54 - Init Engine - Mem: 23/43/66/177 MB
2024-04-24 19:35:17.445 INFOCheckpoint-U-55 - Init ItemDefs - Mem: 23/43/66/177 MB
2024-04-24 19:35:18.036 INFOCheckpoint-U-56 - Init RecipeDefs - Mem: 75/49/124/255 MB
2024-04-24 19:35:18.328 INFOCheckpoint-U-57 - Init Misc Defs - Mem: 80/45/126/255 MB
2024-04-24 19:35:18.451 INFOCheckpoint-U-60 - Load User - Mem: 67/44/111/255 MB
2024-04-24 19:35:19.553 INFOCheckpoint-U-61 - User Loaded - Mem: 70/44/115/255 MB
2024-04-24 19:35:19.556 INFOCheckpoint-U-62 - Main Avatar Loaded - Mem: 70/44/115/255 MB
2024-04-24 19:35:19.588 INFOCheckpoint-U-70 - Go To Farm - Mem: 70/44/115/255 MB
2024-04-24 19:35:19.594 INFOCheckpoint-U-75 - GoToFarmAsync - Mem: 70/44/115/255 MB
2024-04-24 19:35:24.022 INFOCheckpoint-DONE - Map Loaded - Mem: 102/61/163/306 MB
------------------------------------

LisaScobee Apr 24 2024 02:42 PM
Quote:
Originally Posted by marymarcel (Post 6578802)
I just checked your data and saw that you are playing again and buying things. Also all is showing again in your preferences. Great!

Hopefully all will be fixed for you sooner than later.

I just sent you a private message unrelated to this issue.


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