Farm Town

Farm Town (https://www.slashkey.com/forum/index.php)
-   Help & Support (https://www.slashkey.com/forum/forumdisplay.php?f=1)
-   -   OFFICIAL Game Not loading/WebGL disabled/frequent crashes (https://www.slashkey.com/forum/showthread.php?t=352666)

Tiger Dec 30 2021 05:04 AM

Quote:

Originally Posted by JNelson (Post 6477330)
c20, w25 i have cleared memcache and it still will not let me go line, tried multiple times

Hi JNelson,

I tried the link in your signature and am not having any problems with going off line. Is that the account with the issue? If it's not please supply the id for the one that is.

Along with memcache, did you also try the other usual things like checking for browser updates, clearing browser, checking if the problem persists in a different updated browser?

Are there any errors showing in the FT console?

ColleenJS Dec 31 2021 01:46 PM

changed settings, now can't load FT
 
I have a new pc which uses Microsoft Edge browser. I changed some privacy settings and now I cannot load FT. I get an error message saying the browser does not support WebAssembly. The changes I made in settings must have changed something to this WebAssembly.

Attempts to fix have included trying to remember the changes I made in settings (no help there), googling WebAssembly (way over my head), attempting to download Chrome (won't work, it's Microsoft) and resetting to default settings (still won't load FT)

HELP! I am going crazy here!
Yes I know, never make ANY settings changes without writing down changes you made. What can I do?

marymarcel Dec 31 2021 02:15 PM

Quote:

Originally Posted by ColleenJS (Post 6477590)
I have a new pc which uses Microsoft Edge browser. I changed some privacy settings and now I cannot load FT. I get an error message saying the browser does not support WebAssembly. The changes I made in settings must have changed something to this WebAssembly.

Attempts to fix have included trying to remember the changes I made in settings (no help there), googling WebAssembly (way over my head), attempting to download Chrome (won't work, it's Microsoft) and resetting to default settings (still won't load FT)

HELP! I am going crazy here!
Yes I know, never make ANY settings changes without writing down changes you made. What can I do?

Hi ColleenJS :)

I moved your post to the thread about Cannot load the game.

Did you try to reset settings for Edge?
If you click in the 3 dots and then in Settings, you will see that option in the left column.

You can also have more suggestions and requirements for your computer in the following link:
http://r1.slashkey.com/forum/showthread.php?t=650270

ColleenJS Dec 31 2021 05:52 PM

Thanks for your response. Yes, I tried that reset option. No joy.

Taz D Dec 31 2021 05:58 PM

Quote:

Originally Posted by ColleenJS (Post 6477622)
Thanks for your response. Yes, I tried that reset option. No joy.

Hi ColleenJS,
You may have to download and try a different browser. I am not sure if you can remove and reinstall Edge.

Joyinlife Jan 01 2022 10:59 PM

Quote:

Originally Posted by Tiger (Post 6477334)
Hi JNelson,

I tried the link in your signature and am not having any problems with going offline. Is that the account with the issue? If it's not please supply the id for the one that is.

Along with Memcache, did you also try the other usual things like checking for browser updates, clearing browser, checking if the problem persists in a different updated browser?

Are there any errors showing in the FT console?

Tiger, that problem seems to have solved itself. Farmtown is still incredibly slow. Is that something they are working on in the near future?

Taz D Jan 01 2022 11:15 PM

Quote:

Originally Posted by Joyinlife (Post 6477674)
Tiger, that problem seems to have solved itself. Farmtown is still incredibly slow. Is that something they are working on in the near future?

Hi Joyinlife,
For the slowness check the items in the first post of this thread link:
http://www.slashkey.com/forum/showthread.php?t=504374

Monstertjie Jan 02 2022 03:52 AM

Monstertjie
 
I have a I7 processor with 32GB ram and my browser is Edge and it is up to date. My internet speed is between 35Mbps and 55 Mbps and I load FT with no problems and then this error appears. My Farm id=110588150456976.

2022-01-02 09:19:20.622 WARNWARNING: Ajax.Send_Ajax_Request - got error: ConnectionError, Request timeout, https://w21.slashkey.com/facebook/fa...A0NTY5NzYifQ==
2022-01-02 09:21:32.634 LOG[SFS - ERROR] [WebSocketLayer] Communication error: Abnormal disconnection

I can do nothing after this.

My Chat server is C20 and the Farm server W22.

Please help.

Tiger Jan 02 2022 05:53 AM

Quote:

Originally Posted by Monstertjie (Post 6477686)
I have a I7 processor with 32GB ram and my browser is Edge and it is up to date. My internet speed is between 35Mbps and 55 Mbps and I load FT with no problems and then this error appears. My Farm id=110588150456976.

2022-01-02 09:19:20.622 WARNWARNING: Ajax.Send_Ajax_Request - got error: ConnectionError, Request timeout, https://w21.slashkey.com/facebook/fa...A0NTY5NzYifQ==
2022-01-02 09:21:32.634 LOG[SFS - ERROR] [WebSocketLayer] Communication error: Abnormal disconnection

I can do nothing after this.

My Chat server is C20 and the Farm server W22.

Please help.

Hi Monstertjie,

It looks like you are having an internet connection issue. I am having no problems loading your farms on Edge or other browsers. No errors showing up when I try. Are you able to load the game now or is the problem still happening?

What were you doing in the game when you got this error or did it show as soon as your game loaded?

If you are still having problems, please check that your computer updates are still showing as done, check that Edge is also still showing up to date, update it if it needs doing and make sure that you have disabled any extensions that you may have enabled in Edge while you try to load the game. Clear the browser caches/history and then also run memcache. To run memcache Click Here. A window will open with a list of "unsetting", that is the memcache being cleared. Close that window and FT if you have it open in another window. Then try reloading and see if you still get the same error.

If those don't help you may want to try things like rebooting your router, trying another updated browser and see if you get the same problem.

Larry Greenslate Jan 02 2022 07:45 AM

So long Safari?
 
1 Attachment(s)
I cannot access any farms. Screen freezes on black.

Is Safari, the world's largest computer company's Default Browser, not good enough for our beloved Farm Town?

Am I expected to train my elderly Rooster to crow on Opera GX with his coffee at dawn?

My Facebook USER ID number is: 1021295766

I remain faithfully (although barely at this stage) still yours, and always thankful for the help and advice,


All times are GMT -5. The time now is 02:48 AM.