Farm Town

Farm Town (https://www.slashkey.com/forum/index.php)
-   Help & Support (https://www.slashkey.com/forum/forumdisplay.php?f=1)
-   -   OFFICIAL Game Not loading/WebGL disabled/frequent crashes (https://www.slashkey.com/forum/showthread.php?t=352666)

NannaDee2009 Dec 09 2022 04:32 PM

:D
Impatiently waiting for the return of FarmTown :eek:

crafty chris Dec 09 2022 05:26 PM

Quote:

Originally Posted by QueenMab99 (Post 6522362)
I don't know about you guys, but if this happens again I'm done with this game for good.

i shall never give up!!

SusieB Dec 09 2022 06:00 PM

Guessing that, if it's not back yet, it won't be back till at least Monday. Bet those FB techies don't work over the weekend.

alma87 Dec 09 2022 08:43 PM

I hear you. This is the only game I do spend money on. It is therapeudic, especially after a long day of work. Hoping that everything gets settled.

LisaScobee Dec 09 2022 09:22 PM

@SusieB I totally agree unfortunately.

Marcia H. Dec 09 2022 10:02 PM

Missing Farm Town
 
Time to create a support group for people who are suffering from severe withdrawal of not playing Farmtown.. Thanks for all the developers who are trying to restore the game to playable status.

Denise Dianna Dec 10 2022 07:26 AM

We are back! Farm Town loaded for me this AM. A lot of my crops have gone to waste. The yellow ship takes 45 minutes to prepare. Ugh but to glad to be back.

NooNoo Dec 10 2022 07:26 AM

It's back!
 
YAYYYYY!
yAYYYYYY!

crafty chris Dec 10 2022 08:12 AM

i would like to thank the devs for working with facebook to sort facebooks mess out
i would like to thank the mods for the patience they have shown (its not easy!!)
and lastly i would like to thank the players who showed their support to the team

thank you all!!

Joe Guitar Dec 10 2022 08:36 AM

Thank you Developers
 
Blessings and appreciation to you all!

tripod Dec 10 2022 08:51 AM

thank you raul and team for getting to the bottom of facebooks problem.... you will never understand how many people use this game to connect to friends when we at our low....this game helps people in many ways...thank you for trying to move to another platform as facebook has harrashed you enuf... thanks again

RoseArienh Dec 10 2022 09:06 AM

Thank you so much. I had to farm through happy tears this morning.

LisaScobee Dec 10 2022 09:21 AM

When did the game come back? I just woke up and it was there!

Taz D Dec 10 2022 09:39 AM

Quote:

Originally Posted by LisaScobee (Post 6522478)
When did the game come back? I just woke up and it was there!

Hi Lisa,
About an hour or so ago.

LisaScobee Dec 10 2022 10:07 AM

Quote:

Originally Posted by Taz D (Post 6522490)
Hi Lisa,
About an hour or so ago.

Thanks! I bet you're as relieved as we are! Have a great weekend!:D

WingmanFarm Dec 10 2022 10:13 AM

Quote:

Originally Posted by Taz D (Post 6522490)
Hi Lisa,
About an hour or so ago.

Talk about timing. My crops were going to go to waste in 17 minutes and just made it back on to save everything.

astrid1st Dec 10 2022 10:35 AM

Yayyyyy, Farmtown is back!!! Thank you so much Farmtown Team for your hard work and caring :)

suemack Dec 10 2022 12:36 PM

Thanks so much to the dev team for all your work to get Farmtown back up and running, and to all the team on here for their kindness and patience in answering our concerns and worries.

NannaDee2009 Dec 12 2022 02:29 PM

:) thank you!!

EAL Dec 12 2022 09:52 PM

Freezing
 
Hi,
I am unable to access my farm 9. The game freezes whenever I try. The game also froze when I was hired to work on others' farms.

Taz D Dec 12 2022 10:03 PM

Quote:

Originally Posted by EAL (Post 6522878)
Hi,
I am unable to access my farm 9. The game freezes whenever I try. The game also froze when I was hired to work on others' farms.

Hi EAL,
I moved your post to the thread about loading problems.
I just loaded your farms and went to your farm 9 and had no problem loading it. I have hidden all the show items on your farms. Reload your farms and then go to your farm 9. Turn individual show items on until it freezes again. That way you might find what is causing it to freeze.

EAL Dec 12 2022 10:33 PM

Thanks Taz. When I load regular facilities it freezes. All the others were ok.

Taz D Dec 12 2022 10:37 PM

Quote:

Originally Posted by EAL (Post 6522886)
Thanks Taz. When I load regular facilities it freezes. All the others were ok.

Hi EAL,
Unless you have a lot of them stacked on that farm I am not sure how that could cause it. Try openbing your facility manager and store all of your products. You may have too many products finished in the facilities which also counts for total on a farm.

EAL Dec 12 2022 10:47 PM

i do not stack anything (don't know how!). There are only pending products.

Taz D Dec 12 2022 10:51 PM

Quote:

Originally Posted by EAL (Post 6522894)
i do not stack anything (don't know how!). There are only pending products.

Hi EAL,
Please try clearing your memcache (link below), then when the page of unsetting text opens close that as it is done.
If your farm is open close it. Then reopen and try again.
https://apps.facebook.com/farmtown/p...lear_memcached


If that doesn't work then please contact Support because I am not sure what is causing this. I was able to load that farm without any problems.


To contact Support click on the link below, fill out the form and submit it. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.
http://apps.facebook.com/farmtown/settings2/support/

You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.

If you are having a problem getting responses from Support please read the information in the following link:
http://www.slashkey.com/forum/showthread.php?t=644366

710029341 Dec 14 2022 10:01 AM

web gl
 
Keeps throwing me out today, saying my browser does not support web gl, working fine on my farms just when i visit other farms. Not had this problem before. My browser does support web gl.

Taz D Dec 14 2022 10:09 AM

Quote:

Originally Posted by 710029341 (Post 6523026)
Keeps throwing me out today, saying my browser does not support web gl, working fine on my farms just when i visit other farms. Not had this problem before. My browser does support web gl.

Hi,
I moved your post to the thread about loading issues.
This happens when you encounter an error on those farms. The game thinks your Web/GL is not functioning correctly so shows you this error.


Please make sure your browser and computer system are updated.



There are other suggestions in the first post of this thread that you can try as well.

kahuna520 Dec 15 2022 01:00 PM

Will not let me online. Lets me do everything else.
 
Keep getting kicked out whon I try going online, through the upper right key.

Taz D Dec 15 2022 01:40 PM

Quote:

Originally Posted by kahuna520 (Post 6523086)
Keep getting kicked out whon I try going online, through the upper right key.

Hi Kahuna,
I moved your post to the thread about loading issues.
It could be an internet connection between you and the chat server. There are some suggestions in the first post of this thread that you can try.

aussie janet Dec 20 2022 08:47 PM

will not load
 
no matter what i do , i am all up to date with everything, have been working perfectly until last update now i cannot load my farm at all so have given up, I have spent so much on my farms but if still happening after new year, i will be quitting and do not want too, have restarted my computer, made sure all up to date, have GL2 but neither chrome nor edge will work

Taz D Dec 20 2022 08:55 PM

Quote:

Originally Posted by aussie janet (Post 6523922)
no matter what i do , i am all up to date with everything, have been working perfectly until last update now i cannot load my farm at all so have given up, I have spent so much on my farms but if still happening after new year, i will be quitting and do not want too, have restarted my computer, made sure all up to date, have GL2 but neither chrome nor edge will work

Hi Aussie Janet,
I have moved your post to the thread about loading problems.
Please try all the suggestions in the first post on the first page of this thread.
Not loading in Chrome or Edge makes me think your computer does not support WebGL 2.0. It sounds like it only supports version 1.0. Chrome and Edge have both dropped support for 1.0, so that would be why it will not load in thse browsers. You may have to switch to another browser that does support it and will allow it to drop you back down to version 1.0 in the game.

Alexm2012 Dec 26 2022 03:36 PM

2022-12-26 21:35:17.443 ERRORUriFormatException: Invalid URI: The Uri string is too long.
at System.UriHelper.EscapeString (System.String input, System.Int32 start, System.Int32 end, System.Char[] dest, System.Int32& destPos, System.Boolean isUriString, System.Char force1, System.Char force2, System.Char rsvd) [0x00000] in <00000000000000000000000000000000>:0

marymarcel Dec 26 2022 03:51 PM

Quote:

Originally Posted by Alexm2012 (Post 6524278)
2022-12-26 21:35:17.443 ERRORUriFormatException: Invalid URI: The Uri string is too long.
at System.UriHelper.EscapeString (System.String input, System.Int32 start, System.Int32 end, System.Char[] dest, System.Int32& destPos, System.Boolean isUriString, System.Char force1, System.Char force2, System.Char rsvd) [0x00000] in <00000000000000000000000000000000>:0

Hi Alexm :)

I moved your post to the thread about Cant load the game.

What were you doing when the error showed up? Did the error prevent you for continue playing?

Last time you got this error you were trying to sell flowers.

Please be sure your browser and system are up to date. If any update is done, then restart your computer.

gkat66 Dec 30 2022 09:05 PM

Hello , my farms won't load , I can send and receive gifts but when I hit play the page tries to load but after several minutes I get an error message. wasm streaming compile failed. What can I do ?

Taz D Dec 30 2022 09:16 PM

Quote:

Originally Posted by gkat66 (Post 6524934)
Hello , my farms won't load , I can send and receive gifts but when I hit play the page tries to load but after several minutes I get an error message. wasm streaming compile failed. What can I do ?

Hi gkat,
I moved your post to the thread about loading problems.


First thing to do is make sure your browser and computer are updated. Be sure if you have to do any updates to restart your computer.


If that doesn't work try a different browser to see if it is happening in all of them.



Please try all the suggestions in the first post on the first page of this thread.

rodneycs Jan 04 2023 09:44 PM

Farm Town has not been reacting for more than an hour. It is impossible to milk cows or to start loading a ship.

Taz D Jan 04 2023 09:58 PM

Quote:

Originally Posted by rodneycs (Post 6525390)
Farm Town has not been reacting for more than an hour. It is impossible to milk cows or to start loading a ship.

Hi Rodneycs,
I moved your post to the Help & Support thread about freezing problems as this has nothing to do with the current release.
Please try clearing your memcache (link below), then when the page of unsetting text opens close that as it is done.
If your farm is open close it. Then reopen and try again.
https://apps.facebook.com/farmtown/p...lear_memcached


If that doesn't work try closing and reopening your browser.

Taz D Jan 05 2023 10:22 PM

Quote:

Originally Posted by sue benz (Post 6525454)
Browser: unknown: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.0.0 Safari/537.36
WebGL Supported and Enabled. Type: WebGL 2.0
GPU-Vendor: Google Inc. (Intel)
GPU-Renderer: ANGLE (Intel, Intel(R) UHD Graphics Direct3D11 vs_5_0 ps_5_0, D3D11)
2023-01-06 04:01:42.546 LOGnavigator.mediaDevices support available
2023-01-06 04:04:53.917 ERRORwasm streaming compile failed: TypeError: Could not download wasm module
2023-01-06 04:04:53.919 WARNWebAssembly streaming compilation failed! This can happen for example if "Content-Encoding" HTTP header is incorrectly enabled on the server for file https://cdn.slashkey.com/flash/farm/...ild425.wasm.gz, but the file is not pre-compressed on disk (or vice versa). Check the Network tab in browser Devtools to debug server header configuration.
2023-01-06 04:04:53.920 ERRORfalling back to ArrayBuffer instantiation
2023-01-06 04:08:42.678 ERRORFailed to download file https://cdn.slashkey.com/flash/farm/...ild425.data.gz

Hi Sue benz,
Please make sure your browser is up to date and your computer system is uupdated as well. Be sure if you have to do any updates to restart your computer.

If that doesn't work try a different browser to see if it is happening in all of them.

Please try all the suggestions in the first post on the first page of this thread.

vfreeme Jan 06 2023 08:32 AM

game still loading very slow
 
USER ID number is: 1678632885 Build No: 425. My game takes a very long time to load when it will load at all.

marymarcel Jan 06 2023 08:41 AM

Quote:

Originally Posted by vfreeme (Post 6525486)
USER ID number is: 1678632885 Build No: 425. My game takes a very long time to load when it will load at all.

Hi vfreeme :)

Please be sure your browser is up to date and also if you have any pending update for Windows or Mac in case you use it.
If any update is done, then it is always better to restart the computer.

I just hid everything in your preferences, the wrench, so you could load the farm faster.

Also, you can try all suggestions given in the first post, first page of this thread.


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