Quote:
Originally Posted by Brugpuppy
I have been trying to dispatch my purple ship for the last two days. It will not go. Have no idea why this is. I have run the mem-cache, it did not help at all
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Hi Brugpuppy,
I am not sure what is going then. Your purple ship now says it is being prepared where last night it was already dispatched. According to your data it says it went through 12 ports and only had 2 containers prepared.
Please contact Support about this. To contact Support click on the link below, fill out the form and submit it. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.
To contact through the website:
https://apps.slashkey.com/farmtown/settings2/support/
You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.
If you are having a problem getting responses from Support please read the information in the following link:
https://www.slashkey.com/forum/showthread.php?t=644366