Thread: Official Top Post Thread Missing-Crops, Trees, Buildings, Other Items
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Old Oct 05 2023, 08:43 AM
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Taz D Taz D is offline
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Join Date: Apr 29 2010
Location: Ace, Tx
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Quote:
Originally Posted by joy_of_oz View Post
hi , the farms in question are 5, 16, 17, 37 and 38. Some friends have also found sheds empty. thank you , Joy
Hi Joy,
I have checked those farms and on 5 you have 200 of each sheep & llama, on 16 you 200 llama & 199 sheep, on 17 you have 12 llama & 104 sheep, and on 37 & 38 you have 0 of each, so maybe you haven't loaded any on those.
This is according to your account data.
We can not look directly into the buildings and have no way see the amounts you have bought as we do not track coin purchases. We do not have any way to replace anything on your farms.
You may contact Support if you wish concerning this. To contact Support click on the link below, fill out the form and submit it. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.
To contact through the website:
https://apps.slashkey.com/farmtown/settings2/support/

You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.

If you are having a problem getting responses from Support please read the information in the following link:
https://www.slashkey.com/forum/showthread.php?t=644366
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Taz
Dubh Glais Estates
Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.
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