Quote:
Originally Posted by Deluxxe
Last evening I purchased on yard supplies factory, one outdoor Living Store, Turron Nougat factory, one turron Nougat shop, one candied fruit stand & one candied fruit factory.
I placed all items on my farm #26. When I posted them all show their placement.
Well now, all are missing. I did check my Farm Cash Activity Log and it shows that I did purchase the two cash item. I'm open to the idea that I may have done something wrong, it that is correct, I do not have the knowledge on how to fix it. Please advise.
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Hi Deluxxe
I visited that farm and you have facilities, crops, trees and flowers on it so it is possible that farm reached its limit and that is why items are disappearing.
You need to contact Support team as we cant do any refunds through the forums.
To contact them click on the link below, fill out the form and submit it. Please include all details about your problem so you can get help faster. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.
https://apps.slashkey.com/farmtown/settings2/support/
You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.
If you are having a problem getting responses from Support please read the information in the following link:
https://www.slashkey.com/forum/showthread.php?t=644366