Thread: Official Top Post Thread Missing-Crops, Trees, Buildings, Other Items
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Old Nov 29 2023, 10:30 PM
Taz D's Avatar
Taz D Taz D is offline
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Join Date: Apr 29 2010
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Quote:
Originally Posted by angelbear1129 View Post
I planted 192 Kale plants on farm 5, harvested them and it only gave me 2 for the farm pass quest that I needed 21 for. I got the other 12 off farm 1. I had enough planted, it did not credit them to the pass. I did not figure any bonuses to help.
Helen Thompson
Your USER ID number is: 100000638807616 Build No: 570
Hi Angelbear,
I am sorry but we can't add anything for a farm pass goal. I also can't duplicate this. I had no problem getting the required crops. I am not sure why you didn't.


The only thing I can suggest is for you to report this to Support. To contact Support click on the link below, fill out the form and submit it. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.
To contact through the website:
https://apps.slashkey.com/farmtown/settings2/support/

You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.

If you are having a problem getting responses from Support please read the information in the following link:
https://www.slashkey.com/forum/showthread.php?t=644366
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Taz
Dubh Glais Estates
Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.
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