Quote:
Originally Posted by VeraN
Sorry for my late reply. It happens when I click on the chest when I'm done with a farm. It just happened again. Just one one of the 44 farms I worked.
|
Hi VeraN
I can see in your data that you were working for a farmer and you got the bonus chest.
Are you loading the game from a saved link in your computer? If you do, then please logout and then login using this link:
https://apps.slashkey.com/farmtown/login
Then please clear your memcache, link below. A new window will open with a short list of unsettings. Close that window and your farms in all tabs you have it open. Then reopen your farms.
https://apps.slashkey.com/farmtown/p...lear_memcached
After that, go to market and see if you get the same problem when you are hired.
If the pop up appears again, then please report this to Support. To contact them click on the link below, fill out the form and submit it. Please include all details about your problem so you can get help faster. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.
https://apps.slashkey.com/farmtown/settings2/support/
You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.
If you are having a problem getting responses from Support please read the information in the following link:
https://www.slashkey.com/forum/showthread.php?t=644366