Thread: Official Top Post Thread Missing-Crops, Trees, Buildings, Other Items
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Old Jan 09 2024, 09:45 AM
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Taz D Taz D is offline
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Join Date: Apr 29 2010
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Quote:
Originally Posted by Snowfall View Post
hi on this day the 9-1-24 i took a oil refinery out of my store on to my farm 29 then when i went to put it back it said could not put back in the store so i left it and went to do my next farm30, then went to fetch anoter oil refinery out of another farm put it in that 30 farm did my work tried to put in store same again could not put in store. Now the 2 oil refinery are no were to be found not in store or in my farms please help as its a lot to lose ty
Hi Snowfall,
I moved your post to the thread about missing items. I have checked your account and yes you are missing the oil refineries.


You will need to contact Support about this as we can not do refunds through the forums. To contact Support click on the link below, fill out the form and submit it. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.
To contact through the website:
https://apps.slashkey.com/farmtown/settings2/support/

You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.

If you are having a problem getting responses from Support please read the information in the following link:
https://www.slashkey.com/forum/showthread.php?t=644366
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Taz
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