Quote:
Originally Posted by pmcgee
Can someone please help me,
My ships are once again stuck and will not depart.
here is my information, I just dont know what to do, they will prepare.
But wont allow me to depart them.
Your USER ID number is: 1464710890 Build No: 576
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Hi Pmcgee,
I moved your post to the thread about the ships.
Look at the SHip's Logbook tab and make sure you have ports listed there.
Please try clearing your memcache (link below), then when the page of unsetting text opens close that as it is done.
If your farm is open close it. Then reopen and try again.
For clearing from Slashkey:
https://apps.slashkey.com/farmtown/play/?do=clear_memcached
Your yellow ship has a couple more hours so after doing the above try dispatching it.
I f that doesn't work then you will need to contact Support about this. To contact Support click on the link below, fill out the form and submit it. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.
To contact through the website:
https://apps.slashkey.com/farmtown/settings2/support/
You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.
If you are having a problem getting responses from Support please read the information in the following link:
https://www.slashkey.com/forum/showthread.php?t=644366