Quote:
Originally Posted by Tominator
I just purchased an air freshener facility (cash) and placed it on my farm(#36) opened it and started all. I went to a different farm and came back to place another facility on #36 and my air freshener facility is gone. I checked under facility tab and it is not showing I checked my FC purchases and it is saying I did purchase the facility. Can you help?
https://apps.slashkey.com/farmtown/p...00000379140190 |
Hi Tominator,
I do not see an air freshener facility on your farm 36 and you data does show it is missing. It is probably missing as that farm is heavily layered with crops, flowers and waters and a few facilities. I would not recommend putting any more facilities on that farm as it appears you have reached the limit of what can be put on that farm. There is a limit to how much you can put on a farm.
We can not do refunds through the forums. You will need to contact Support concerning this. To contact Support click on the link below, fill out the form and submit it. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.
To contact through the website:
https://apps.slashkey.com/farmtown/settings2/support/
You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.
If you are having a problem getting responses from Support please read the information in the following link:
https://www.slashkey.com/forum/showthread.php?t=644366