Quote:
Originally Posted by NJones277
I have NOT used neighbors to boost trains since 5AM Central Time US Yesterday Morning. It's been over 36 hours. I understood the list refreshes every 24 hours. I've not seen any neighbors on the "boost" list since YESTERDAY morning at 5AM. To me, this means there is a problem. I've cleared memcache, shut down FT, logged back in, TWICE, and nothing has changed. (There is an unavailable neighbor showing.)
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Hi NJones
You can send boost requests every 12 hours not 24.
If you wish you can contact Support. To contact them click on the link below, fill out the form and submit it. Please include all details about your problem so you can get help faster. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.
https://apps.slashkey.com/farmtown/settings2/support/
You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.
If you are having a problem getting responses from Support please read the information in the following link:
https://www.slashkey.com/forum/showthread.php?t=644366