Quote:
Originally Posted by shell0930
Your USER ID number is: 1552526489 Build No: 679
I have purchased ALL of the FC facilities as they have come out. Unfortunately, the account only shows the last 6 months. In that time there are a few that I have purchased that are not showing. I have cleared the cache, checked my storage and restarted the game. The following is what is missing:
Ice Rink, Indoor Playground, Taste of the Phillipines, Food Art Show, Cookie Shop, Magicians Supplies Factory, Magicians Clubhouse, Singaporean Restaurant, Turbo Bakery, Boba Tea Supplies Store, Turbo Watermill and Turbo Paper Mill.
Any help would be appreciated.
Thank you,
Michele
|
Hi Michele,
I have checked and all of those are missing. Most of the time facilities like this go missing because the farms they are on are overloaded with layering. Each farm has a limit to how much they will hold in the database and that includes any finished products in those facilities as well as crops, trees, flowers and waters on the farm.
We can not do any refunds through the forums though. For this you will need to contact Support. To contact Support click on the link below, fill out the form and submit it. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.
To contact through the website:
https://apps.slashkey.com/farmtown/settings2/support/
You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.
If you are having a problem getting responses from Support please read the information in the following link:
https://www.slashkey.com/forum/showthread.php?t=644366