Thread: Official Top Post Thread Farm Cash and Coins
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Old Feb 21 2024, 10:02 PM
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Taz D Taz D is offline
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Join Date: Apr 29 2010
Location: Ace, Tx
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Quote:
Originally Posted by Brugpuppy View Post
Hi, I hope you can help please. I accidently purchased an excavator for 50 farm cash. It is not what I thought it would be, so I am asking for my 50 farm cash back please so that i can spend it on something I need and want. I really do not want or need an excavator. Please help, take the excavator back.
Many thanks for your help
Hi Brugpuppy,

I am sorry but we can not do refunds through the forums. You will need to contact Support concerning this. To contact Support click on the link below, fill out the form and submit it. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.
To contact through the website:
https://apps.slashkey.com/farmtown/settings2/support/

You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.

If you are having a problem getting responses from Support please read the information in the following link:
https://www.slashkey.com/forum/showthread.php?t=644366
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Taz
Dubh Glais Estates
Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.
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