Quote:
Originally Posted by Queen.of.Clutter
My neighbor had a help ticket for her Pumpkin Ravioli with Sauce - the ticket is for 'Brussels Sprout Field'. I tried to click the ticket but it is showing I don't have any. I actually do have Brussels. I went through the thread and saw a bug fix, but I still can't help her.
|
Hi Queen.of.Clutter
There is no way for us to check as we dont know who your neighbor is.
But I can tell you that if your neighbor opened the quest before the fix was released then it is not possible to sell the product through the help note.
The fix is released for the product in the facility but it doesnt apply to a quest already opened.
Your neighbor could contact Support if they wish. To contact them click on the link below, fill out the form and submit it. Please include all details about your problem so you can get help faster. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.
https://apps.slashkey.com/farmtown/settings2/support/
You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.
If you are having a problem getting responses from Support please read the information in the following link:
https://www.slashkey.com/forum/showthread.php?t=644366