Thread: Official Top Post Thread Tools and Fuel
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Old Mar 03 2024, 10:24 AM
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Taz D Taz D is offline
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Join Date: Apr 29 2010
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Quote:
Originally Posted by Brenda Morris View Post
I just purchased the new herding tool for 50 farm cash dollars-- yesterday on saturday 3/2/24 --ok so I was excited to purchase 250 ostrich/250 peacocks and put them in chicken house with 2 quick clicks the tool is awesome !! BUT as I am going farm to farm I notice that yes it takes the coins for their purchases however it does not give farm points much needed to level up-- so I got ostriches and peacocks on at least 4 farms before I realized this and then like a dummy I tried 1 more time to verify-- it is true --no points credited--very disappointing-- can you fix this issue ?? Can I be compensated ??
https://apps.slashkey.com/farmtown/p...6035&farm_ix=0
Hi Brenda,
I have tested this and no experience points are given for this. We will report this to the developers. I am sorry but we have no way to add points to your total though.
You can contact Support concerning this if you wish. To contact Support click on the link below, fill out the form and submit it. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.
To contact through the website:
https://apps.slashkey.com/farmtown/settings2/support/

You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.

If you are having a problem getting responses from Support please read the information in the following link:
https://www.slashkey.com/forum/showthread.php?t=644366
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