HTML5/WebGL: Game Not loading or frequent crashes

[Tiger]

Originally Posted by NooNoo

Merrily farming away, doing facilities in tabs and all of a sudden, pop up saying An embedded page at l1.slashkey.com says Your browser does not support WebGL, click ok, refresh I getat the bottom of the black unity screen:
2021-09-29 09:05:46.355 INFOCheckpoint-B-000 - Initialized
2021-09-29 09:05:46.356 LOGFT Client Services Inited.
2021-09-29 09:05:46.375 LOGSessionId: 8291005
Browser: Blink: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/93.0.4577.82 Safari/537.36
WebGL Supported, but DISABLED ------------------- ERROR!

It was supported 5 mins ago, what happened?

Went to https://get.webgl.org/ and it says my browser does support WebGL and I see the spinning cube, so is this an FT setting error?


FIXED! Click on chrome settings, advanced, system, turn off use hardware acceleration when available. Then click the word relaunch that has just appeared. Chrome closes then reopens and now it loads properly.

Hi NooNoo,

The WebGL disabled can show up when the browser encounters an error as it thinks that it's not enabled. Have a look at the types of farms you are working when this happens and see if they are very heavy, perhaps with layered crops or even something like wall to wall waters on top of them.

When this happens rather than disabling Hardware Acceleration try just closing the browser for a couple of minutes then reopen it and it should enable WebGL again.