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  #1  
Old Jan 13 2021, 01:25 PM
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marymarcel marymarcel is offline
 
Join Date: Sep 30 2009
Location: Buenos Aires, Argentina
Posts: 16,048
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Originally Posted by Karlene View Post
Hi. I'm enjoying the new version of the game. I ran into a problem just now. I'm working on my farms-harvesting, plowing, planting-and am working on the 7th farm. After I planted the farm, I noticed one field wasn't planted. I got my seeder, but the field didn't show up, so I reloaded the farm and noticed that some of the farm was not harvested. So, I harvested it and plowed, then planted that part again. I noticed that some of the plots are showing as harvested. When I mouse over other plots that are showing 'scallions', they show harvested, then go back to 'scallions'.

The farm that the problem is on is Farm 8. Thanks in advance for your help.
Hi Karlene

I visited your farm 8 and it shows some fields plowed, other harvested and other planted. But they appear/disappear while hovering the mouse over them.
You can delete all of them, reload the game and see if any field is showing up again. You have to do that, till only green is showing on your farm. Then you can plow and plant again.

If that is not the problem then please report this issue to Support. To contact them click on the link below, fill out the form and submit it. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.

http://apps.facebook.com/farmtown/settings2/support/

You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.

In case you dont find the automatic response please read the following information:
http://r1.slashkey.com/forum/showthread.php?t=644366

Last edited by marymarcel; Jan 13 2021 at 01:31 PM.
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  #2  
Old Jan 13 2021, 01:37 PM
Karlene Karlene is offline
 
Join Date: Aug 05 2009
Posts: 109
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Quote:
Originally Posted by marymarcel View Post
Hi Karlene

I visited your farm 8 and it shows some fields plowed, other harvested and other planted. But they appear/disappear while hovering the mouse over them.
You can delete all of them, reload the game and see if any field is showing up again. You have to do that, till only green is showing on your farm. Then you can plow and plant again.

If that is not the problem then please report this issue to Support. To contact them click on the link below, fill out the form and submit it. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.

http://apps.facebook.com/farmtown/settings2/support/

You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.

In case you dont find the automatic response please read the following information:
http://r1.slashkey.com/forum/showthread.php?t=644366
Thank you, Mary for your speedy reply. I appreciate it!
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  #3  
Old Jul 15 2024, 10:04 AM
monkey_tastic monkey_tastic is offline
 
Join Date: May 25 2014
Posts: 7
Default Plowed fields disappearing

For some reason, no matter what I do, theres a line of fields that just disappear. Tried deleting all the fields, and still doesnt work. Anyone had same issue?

Last edited by Taz D; Jul 15 2024 at 10:07 AM. Reason: Removed outside link - not allowed
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  #4  
Old Jul 15 2024, 10:09 AM
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Taz D Taz D is offline
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Location: Buda, Tx
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Originally Posted by monkey_tastic View Post
For some reason, no matter what I do, theres a line of fields that just disappear. Tried deleting all the fields, and still doesnt work. Anyone had same issue?
Hi Monkey tastic,
Which farm is this on? What else do you have on that farm? If that farm is heavily layered then you may have reached the limit of what can be on that farm.
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Taz
Dubh Glais Estates
Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.
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  #5  
Old Jul 15 2024, 10:24 AM
monkey_tastic monkey_tastic is offline
 
Join Date: May 25 2014
Posts: 7
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Originally Posted by Taz D View Post
Hi Monkey tastic,
Which farm is this on? What else do you have on that farm? If that farm is heavily layered then you may have reached the limit of what can be on that farm.
10000006379 Farm 16. All farms exactly the same, has fishing, trees and crops. Its only this one small section that it doesnt work. The other 15 farms work fine, no errors there and no plowed fields disappearing. Even with a super neighbour, it doesnt work.
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  #6  
Old Jul 15 2024, 10:44 AM
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Taz D Taz D is offline
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Join Date: Apr 29 2010
Location: Buda, Tx
Posts: 21,839
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Originally Posted by monkey_tastic View Post
10000006379 Farm 16. All farms exactly the same, has fishing, trees and crops. Its only this one small section that it doesnt work. The other 15 farms work fine, no errors there and no plowed fields disappearing. Even with a super neighbour, it doesnt work.
Hi Monkey tastic,
When you layer as much as you have then it may work fine for a while but then later does not work and things disappear. Why just this farm I am not sure, but it is a problem with the layering and has possibly corrupted the data for that farm.

Please contact Support to have them check that farm and if possible clean the data for it.
To contact Support click on the link below, fill out the form and submit it. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.
To contact through the website:
https://apps.slashkey.com/farmtown/settings2/support/

You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.

If you are having a problem getting responses from Support please read the information in the following link:
https://www.slashkey.com/forum/showthread.php?t=644366
__________________
Taz
Dubh Glais Estates
Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.
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  #7  
Old Jul 15 2024, 11:08 AM
monkey_tastic monkey_tastic is offline
 
Join Date: May 25 2014
Posts: 7
Default

Quote:
Originally Posted by Taz D View Post
Hi Monkey tastic,
When you layer as much as you have then it may work fine for a while but then later does not work and things disappear. Why just this farm I am not sure, but it is a problem with the layering and has possibly corrupted the data for that farm.

Please contact Support to have them check that farm and if possible clean the data for it.
To contact Support click on the link below, fill out the form and submit it. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.
To contact through the website:
https://apps.slashkey.com/farmtown/settings2/support/

You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.

If you are having a problem getting responses from Support please read the information in the following link:
https://www.slashkey.com/forum/showthread.php?t=644366
Perfecto cheers.
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can't plant, can't plow, can't see crops, crop growth times, crops, farm stats, harvest, harvesting, harvesting crops, offline, plant, plow, seeding

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