HTML5/WebGL: Game Not loading or frequent crashes

[Taz D]

Originally Posted by Rudyshar8

1075689028 went on for about 1/2 hr. froze then shut down, went back on and black screen...WebGL Supported, but DISABLED ------------------- ERROR!

Hi Rudyshar,
I moved your post to the HTML/WebGL thread about loading problems.


What were you doing before it froze?


To clear your WebGL problem try clearing your browser cache, close your browser, then reopoen and try again. Please note it will be slower loading your farms the first time after clearing as it has to download all the graphics again. Instructions for clearing the browser ca che are in the following link:
http://www.slashkey.com/forum/showthread.php?t=421890


Please check if there is any update for Windows or Mac, you can type update in the search box and you usually get "search for updates", you have to follow the instructions. Remember to close and restart after updating.

Also make sure your browser is updated as sometimes they do not automatically update.


Also in the first post on the first page of this thread there are steps you can try for checking your computer.