HTML5/WebGL: Game Not loading or frequent crashes

[marymarcel]

Originally Posted by Linda Lightner

I need to harvest but FT won't Open!! Help me please

Hi Linda Lightner

I moved your post to the HTML5 thread.

If you are not able to load the game please check if there is any update for Windows or Mac in case you use it, you can type update in the search box and you usually get "search for updates", you have to follow the instructions. Remember to close and restart after updating.

Also be sure your browser is updated.

If after trying all the previous things the game still doesnt load then follow the instructions given in this announcement:

http://r1.slashkey.com/forum/announcement.php?f=1

You have to try all suggestions under FIRST LOAD OF FARM TOWN.
After trying them all, then restart and check again if your game loads.

If your game doesnt load, then you have to provide the information under PERSISTENT LOADING ISSUES.
Please notice that for point 3, developers are asking for the last Checkpoint information.

If you dont see the information below your game screen, then click in Toggle FT console and scroll down the page using the bar on the right till you find the last Checkpoint information.

If you can't open the FT Console watch the "U" number in the upper right corner of your farms for the last number shown.

Also if you go to the first post, first page of this thread, there are steps to let you check your computer.