OFFICIAL Game Not loading/WebGL disabled/frequent crashes

[JohnAlbertini]

Again RED plug, can't get it to go green!!!

[Aussie Rae]

game is OFFLINE again.... lol

[Rob T]

Originally Posted by JohnAlbertini

Again RED plug, can't get it to go green!!!

Originally Posted by Aussie Rae

game is OFFLINE again.... lol

Hi There,

I have just sent an email off to the developers, hopefully it will be back online soon.

[Tiger]

We are back online folks, thank you for your patience!

Please Reload the game to go back online!

.

[vonalm]

am i really the only one with this continued problem? FT may work one minute and not the next.
i've updated everything there's to update like my Chrome browser. i went through every problem solver at least 3-4 times by now and i still, like right now, have problems getting into FT because of this:

2023-05-25 13:45:38.928 INFOCheckpoint-B-000 - Initialized
2023-05-25 13:45:38.928 LOGFT Client Services Inited.
2023-05-25 13:45:38.943 LOGSessionId: 4250945
Browser: unknown: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/113.0.0.0 Safari/537.36
WebGL Supported and Enabled. Type: WebGL 2.0
GPU-Vendor: Google Inc. (Intel)
GPU-Renderer: ANGLE (Intel, Intel(R) UHD Graphics Direct3D11 vs_5_0 ps_5_0, D3D11)
2023-05-25 13:45:39.764 LOGnavigator.mediaDevices support available
2023-05-25 13:45:56.131 ERRORwasm streaming compile failed: TypeError: Could not download wasm module
2023-05-25 13:45:56.132 WARNWebAssembly streaming compilation failed! This can happen for example if "Content-Encoding" HTTP header is incorrectly enabled on the server for file https://cdn.slashkey.com/flash/farm/...ild490.wasm.gz, but the file is not pre-compressed on disk (or vice versa). Check the Network tab in browser Devtools to debug server header configuration.
2023-05-25 13:45:56.133 ERRORfalling back to ArrayBuffer instantiation
2023-05-25 13:46:05.095 LOGboth async and sync fetching of the wasm failed
2023-05-25 13:46:05.096 ERRORboth async and sync fetching of the wasm failed
2023-05-25 13:46:10.882 ERRORfailed to asynchronously prepare wasm: TypeError: WebAssembly.instantiate(): Argument 0 must be a buffer source or a WebAssembly.Module object

this is what i get when i check my chrome://gpu

Graphics Feature Status
Canvas: Hardware accelerated
Canvas out-of-process rasterization: Enabled
Direct Rendering Display Compositor: Disabled
Compositing: Hardware accelerated
Multiple Raster Threads: Enabled
OpenGL: Enabled
Rasterization: Hardware accelerated
Raw Draw: Disabled
Video Decode: Hardware accelerated
Video Encode: Hardware accelerated
Vulkan: Disabled
WebGL: Hardware accelerated
WebGL2: Hardware accelerated
WebGPU: Hardware accelerated

i'm trying to find out what the problem is and how and if i can fix it.
thanks for your help
*edit*
i also made sure that all my drivers including display drivers are updated
*edit*
i also just installed Edge and have the same problem (

[marymarcel]

Originally Posted by vonalm

am i really the only one with this continued problem? FT may work one minute and not the next.
i've updated everything there's to update like my Chrome browser. i went through every problem solver at least 3-4 times by now and i still, like right now, have problems getting into FT because of this:

this is what i get when i check my chrome://gpu

i'm trying to find out what the problem is and how and if i can fix it.
thanks for your help
*edit*
i also made sure that all my drivers including display drivers are updated

Hi vonalm

Im sorry you are still having problems.

Please follow all suggestions given in the following thread, one by one:
http://r1.slashkey.com/forum/showthread.php?t=627590

If after doing them all, you still have problems, then contact Support team.

To contact them click on the link below, fill out the form and submit it. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.

http://apps.facebook.com/farmtown/settings2/support/

You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.

If you cant find the automatic response, then read the following information:
http://r1.slashkey.com/forum/showthread.php?t=644366

[vonalm]

thanks Marymarcel <3
oddly enough i just got in through FB.... but i've bookmarked the link for the suggestions thread.

[OutbackAnnie]

periodically while harvesting or loading trains, my page crashes and says "an embedded page in 1slashkey does not support WEBGL". Any suggestions? I am using Chrome on my pc.

[Taz D]

Originally Posted by OutbackAnnie

periodically while harvesting or loading trains, my page crashes and says "an embedded page in 1slashkey does not support WEBGL". Any suggestions? I am using Chrome on my pc.

Hi Outback Annie,
You can get that message anytime the game encounters an error.


Make sure your browser and computer are up to date.


Please try all the suggestions in the first post of this thread including those in the link there.

[JuliesNotGoofy]

I was wondering if there is a link available to clear memcache on the new FT website. When I use the old one it always goes to the facebook version. Does that work for the new website too? I only use facebook for gifts now.

Also, fantastic work to all of you on the new website. I love it!!