OFFICIAL Missing-Crops, Trees, Buildings, Other Items

[FF1976]

I'm not sure if this is the correct forum, but I'm seriously missing some quantities of flowers. I just noticed it today when i was selling some surplus. Some of my flower quantities are extremely low. Fox example it shows 18 wax begonia, 351 wild mix, 32 Zinnia. 248 Allium Globemaster, 16 Cailia Lilly and 243 Bush Anemone just to name a few. When I sell surplus I always try to leave around 2,000. I didn't sell any of these today because of such low quantity. To further confuse things, I hired someone this morning to harvest flowers among other things and given how many flowers I have the amount stored should be much more than this. User ID number is: 1497914343

[Taz D]

Originally Posted by FF1976

I'm not sure if this is the correct forum, but I'm seriously missing some quantities of flowers. I just noticed it today when i was selling some surplus. Some of my flower quantities are extremely low. Fox example it shows 18 wax begonia, 351 wild mix, 32 Zinnia. 248 Allium Globemaster, 16 Cailia Lilly and 243 Bush Anemone just to name a few. When I sell surplus I always try to leave around 2,000. I didn't sell any of these today because of such low quantity. To further confuse things, I hired someone this morning to harvest flowers among other things and given how many flowers I have the amount stored should be much more than this. User ID number is: 1497914343

Hi FF,
The flowers you have listed are not used for anything. Since you sold your non-ingredients that would be where they have gone.

[FF1976]

Yes, I just figured that out. My bad.

[TwylahSkye]

I hope someone can help (and maybe I'm going crazy... who knows).

This morning, I planted my farms with celery, hemp and strawberries. The celery and hemp have been harvested and those fields are plowed. The celery is in my storage, but the hemp is completely missing. The only difference is that the celery was harvested by a hire from the marketplace, and the hemp was harvested by my super-neighbor. I've tried clearing my meme-cache, reloading the game, refreshing my browser... all to no avail.

Am I going nuts? I appreciate any help you can give me.

[Taz D]

Originally Posted by TwylahSkye

I hope someone can help (and maybe I'm going crazy... who knows).

This morning, I planted my farms with celery, hemp and strawberries. The celery and hemp have been harvested and those fields are plowed. The celery is in my storage, but the hemp is completely missing. The only difference is that the celery was harvested by a hire from the marketplace, and the hemp was harvested by my super-neighbor. I've tried clearing my meme-cache, reloading the game, refreshing my browser... all to no avail.

Am I going nuts? I appreciate any help you can give me.

Hi TwylahSkye,
I just checked and you have 9,387 hemp in your storage.

[TwylahSkye]

Originally Posted by Taz D

Hi TwylahSkye,
I just checked and you have 9,387 hemp in your storage.

Yes, but there should be around 1 million in my storage, after everything was harvested. I'm sorry, I should have been more clear. I planted 1/3 of my farms in hemp. All of my farms are the largest possible size.

[Taz D]

Originally Posted by TwylahSkye

Yes, but there should be around 1 million in my storage, after everything was harvested. I'm sorry, I should have been more clear. I planted 1/3 of my farms in hemp. All of my farms are the largest possible size.

Hi TwylahSkye,
I am sorry but we do not have way to determine that. We can only see what is currently in your storage. I am sorry, but we do not have any way to add anything into your storage nor can we verify what you say should be there.
If you wish you can contact Support about this. To contact Support click on the link below, fill out the form and submit it. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.
To contact through the website:
https://apps.slashkey.com/farmtown/settings2/support/

You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.

If you are having a problem getting responses from Support please read the information in the following link:
https://www.slashkey.com/forum/showthread.php?t=644366

[TwylahSkye]

OK, thank you for trying, Taz. I really appreciate it!

[Roserain]

I was rearranging big Sea coasts on farm 6 and lost 2 of them. I was rearranging them to buy more. I had 6 big Sea coasts, now I have 4. Please help.

[Taz D]

Originally Posted by Roserain

I was rearranging big Sea coasts on farm 6 and lost 2 of them. I was rearranging them to buy more. I had 6 big Sea coasts, now I have 4. Please help.

Hi Roserain,
I checked and yes they are missing. We can not do refunds through the forums. You will need to contact Support about this.


To contact Support click on the link below, fill out the form and submit it. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.
To contact through the website:
https://apps.slashkey.com/farmtown/settings2/support/

You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.

If you are having a problem getting responses from Support please read the information in the following link:
https://www.slashkey.com/forum/showthread.php?t=644366