New Release -- May 16th, 2018

[Grumpdad]

Originally Posted by Tiger Laybourne

Hi Grumpdad,

Could it be someone who doesn't have 2 or more trains dispatched with 10 Long train cars on each train working them? The only thing i can think of is they are not doing all the farms. If they do not meet this requirement then the Mayor will only help you with 25 - 40% of the workable farms only when there are at least 3 workable farms.

It appears to being missed my those that have trains, they get an oooooops message saying there is no more work on this farm, when the facilities actually get done, it is done by those without trains. I have asked various friends to work them and let me know what happened.

[Tiger]

Originally Posted by Grumpdad

It appears to being missed my those that have trains, they get an oooooops message saying there is no more work on this farm, when the facilities actually get done, it is done by those without trains. I have asked various friends to work them and let me know what happened.

Hi Grumpdad,

Between the one getting the oops no work, and the one who got the work, could you have refilled?
How many farms are your service facilites on?

[Grumpdad]

Originally Posted by Tiger Laybourne

Hi Grumpdad,

Between the one getting the oops no work, and the one who got the work, could you have refilled?
How many farms are your service facilites on?

I have a single service on one farm, 4 services on a second and the remainder on a third farm, over night the remainder and the second farm have been done twice and the single one, the one the clients are started with has not been done at all, this is what was happening initially yesterday and the single client has been changed to a different one?

[Taz D]

Originally Posted by Grumpdad

I have a single service on one farm, 4 services on a second and the remainder on a third farm, over night the remainder and the second farm have been done twice and the single one, the one the clients are started with has not been done at all, this is what was happening initially yesterday and the single client has been changed to a different one?

Hi Grumpdad,
We have all tried and can not duplicate this. Nor have we had any other reports of this. Please report this to Support and work with them to see if they can find out what is going on.


To contact Support click on the link below, fill out the form and submit it. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.
http://apps.facebook.com/farmtown/settings2/support/

You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.

[Nighthawk12345]

Originally Posted by Grumpdad

It appears to being missed my those that have trains, they get an oooooops message saying there is no more work on this farm, when the facilities actually get done, it is done by those without trains. I have asked various friends to work them and let me know what happened.

I have been having this problem since the new release. I have discovered that the problem appears on the first farm the Mayor works.

So if you have the trains and the Mayor works all the farms, the oops message will appear after he works the farm the job invitation takes you to and then will work the remaining farms as normal.

If you do the work manually, then the message will appear when the Mayor appears with the good neighbor message and works that farm, he will then go on and work the rest of the farms as normal.

It doesn't matter how the farms are worked or what facilities are active as the glitch always appears on the farm the Mayor works first.

Tiger is a FT neighbor of mine , so maybe she could work my farms and see if she gets the message.

I have posted the job invitation for specific friends only. So the invite will only appear on her timeline and mine.

Sorry. forgot to say I have no problems working other FT players farms.

[Tiger]

Originally Posted by Nighthawk12345

I have been having this problem since the new release. I have discovered that the problem appears on the first farm the Mayor works.

So if you have the trains and the Mayor works all the farms, the oops message will appear after he works the farm the job invitation takes you to and then will work the remaining farms as normal.

If you do the work manually, then the message will appear when the Mayor appears with the good neighbor message and works that farm, he will then go on and work the rest of the farms as normal.

It doesn't matter how the farms are worked or what facilities are active as the glitch always appears on the farm the Mayor works first.

Tiger is a FT neighbor of mine , so maybe she could work my farms and see if she gets the message.

I have posted the job invitation for specific friends only. So the invite will only appear on her timeline and mine.

Hi Nighthawk12345,

Thank you for your report and the facility work

I was able to reproduce this. I got the oops for the first farm and then worked the others fine. I then loaded your facilites and was able to manually work the African restaurant. Yours are the only facilites i have worked where this has happened.

What we can't explain is why this is only happening to some users and not all.

Please report your findings to support. To contact them click on the link below, fill out the form and submit it. Please be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.

http://apps.facebook.com/farmtown/settings2/support/

You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.