Game Migration Updates

[JNelson]

Originally Posted by JNelson

oops here the link to error message again
https://www.facebook.com/photo/?fbid...00994349923935

setting FM to specific field and reload game not work it is still not recognizing the facilities on those fields

https://www.facebook.com/photo?fbid=...00994349923935


https://www.facebook.com/photo?fbid=...00994349923935

I have done all suggestions and my fields 4, 5, and 15 still do not show in the FM ---- this time however i did not get the error message when trying to manually do the facilities on those fields

[Taz D]

Originally Posted by JNelson

I have done all suggestions and my fields 4, 5, and 15 still do not show in the FM ---- this time however i did not get the error message when trying to manually do the facilities on those fields

Hi JNelson,
Please contact Support about this since you have tried all we know for fixing it.
To contact Support click on the link below, fill out the form and submit it. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.
http://apps.facebook.com/farmtown/settings2/support/

You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.

If you are having a problem getting responses from Support please read the information in the following link:
http://www.slashkey.com/forum/showthread.php?t=644366

[JNelson]

Originally Posted by Taz D

Hi JNelson,
Please contact Support about this since you have tried all we know for fixing it.
To contact Support click on the link below, fill out the form and submit it. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.
http://apps.facebook.com/farmtown/settings2/support/

You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.

If you are having a problem getting responses from Support please read the information in the following link:
http://www.slashkey.com/forum/showthread.php?t=644366

Raul left me a PM regarding this issue, which i replied with an update to. should i still put a support ticket in? or leave it with Raul

[Taz D]

Originally Posted by JNelson

Raul left me a PM regarding this issue, which i replied with an update to. should i still put a support ticket in? or leave it with Raul

Hi JNelson,
It wouldn't hurt to have Support in on it too.