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  #1  
Old Apr 16 2021, 08:54 AM
TerriFlynn TerriFlynn is offline
 
Join Date: Apr 15 2010
Posts: 77
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I have not been able to boost my trains or send gifts (when it requires the drop down list of names)
I am able to return gifts
The problem is that the list of names will not load.
  #2  
Old Apr 16 2021, 09:12 AM
marymarcel's Avatar
marymarcel marymarcel is offline
 
Join Date: Sep 30 2009
Location: Buenos Aires, Argentina
Posts: 16,069
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Quote:
Originally Posted by TerriFlynn View Post
I have not been able to boost my trains or send gifts (when it requires the drop down list of names)
I am able to return gifts
The problem is that the list of names will not load.
Hi TerriFflynn

Please check if you have 3rd party cookies and popups allowed in your browser. Sometimes they change once the browser is updated. You have instructions in the following lin>

http://r1.slashkey.com/forum/showthread.php?t=625118

Please remember to close and restart your browser if you did any changes.

If you are getting a spinning circle when trying to open your lists, then it could mean a temporary issue retrieving the list from Facebook or can be caused by having a considerable amount of friends that play so there's too many to load.
  #3  
Old Apr 16 2021, 05:42 PM
TerriFlynn TerriFlynn is offline
 
Join Date: Apr 15 2010
Posts: 77
Default

Quote:
Originally Posted by marymarcel View Post
Hi TerriFflynn

Please check if you have 3rd party cookies and popups allowed in your browser. Sometimes they change once the browser is updated. You have instructions in the following lin>

http://r1.slashkey.com/forum/showthread.php?t=625118

Please remember to close and restart your browser if you did any changes.

If you are getting a spinning circle when trying to open your lists, then it could mean a temporary issue retrieving the list from Facebook or can be caused by having a considerable amount of friends that play so there's too many to load.

I am seeing the spinning circle. I have no more friends than I have for weeks. This only started yesterday. I am certain this is a facebook issue. I wanted to make you aware so that it could be reported. I have asked several other players with as many or more friends than I have, and they are not having issues.
  #4  
Old Apr 16 2021, 05:50 PM
marymarcel's Avatar
marymarcel marymarcel is offline
 
Join Date: Sep 30 2009
Location: Buenos Aires, Argentina
Posts: 16,069
Default

Quote:
Originally Posted by TerriFlynn View Post
I am seeing the spinning circle. I have no more friends than I have for weeks. This only started yesterday. I am certain this is a facebook issue. I wanted to make you aware so that it could be reported. I have asked several other players with as many or more friends than I have, and they are not having issues.
Hi TerriFlynn

Just in case we have let the developers know.

You could check if all your friends are still active for the game. Click in your My Neighbors tab, and then uncheck the Show Only Active Players option.

You can then check which ones are still active and if you wish you could delete them as friends. If they are neighbors, remember to go to their farms first, click in the little tool box and delete yourself as neighbor/buddy. Then you can delete them as neighbors and as facebook friends.
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