Go Back   Farm Town > Help & Support > News & Announcements
Register FAQ Community Calendar Today's Posts Search

Closed Thread
 
Thread Tools Search this Thread Display Modes
  #1  
Old Apr 17 2021, 01:55 PM
Luscious Linda Luscious Linda is offline
 
Join Date: Jun 14 2009
Location: Essex,England
Posts: 31
Unhappy 552854859 Bug Reporting

Hello I am unable to boost my trains or send gifts since the last update please help with thanks for all you do .
  #2  
Old Apr 17 2021, 02:00 PM
marymarcel's Avatar
marymarcel marymarcel is offline
 
Join Date: Sep 30 2009
Location: Buenos Aires, Argentina
Posts: 16,069
Default

Quote:
Originally Posted by Luscious Linda View Post
Hello I am unable to boost my trains or send gifts since the last update please help with thanks for all you do .
Hi Luscious Linda

Please check if your browser is updated and if you have 3rd party cookies and popups allowed in your browser. Sometimes they change once the browser is updated. You have instructions in the following link:

http://r1.slashkey.com/forum/showthread.php?t=625118

Please remember to close and restart your browser if you did any changes.


If you are getting a spinning circle when trying to open your lists, then it could mean a temporary issue retrieving the list from Facebook or can be caused by having a considerable amount of friends that play so there's too many to load.

Roughly how many friends do you have?


It seems this problem is affecting accounts with many friends and we have let the developers know.
  #3  
Old Apr 23 2021, 11:07 AM
Luscious Linda Luscious Linda is offline
 
Join Date: Jun 14 2009
Location: Essex,England
Posts: 31
Unhappy

Quote:
Originally Posted by marymarcel View Post
Hi Luscious Linda

Please check if your browser is updated and if you have 3rd party cookies and popups allowed in your browser. Sometimes they change once the browser is updated. You have instructions in the following link:

http://r1.slashkey.com/forum/showthread.php?t=625118

Please remember to close and restart your browser if you did any changes.


If you are getting a spinning circle when trying to open your lists, then it could mean a temporary issue retrieving the list from Facebook or can be caused by having a considerable amount of friends that play so there's too many to load.

Roughly how many friends do you have?


It seems this problem is affecting accounts with many friends and we have let the developers know.
My neighbour list is full and I have roughly 350 farming Facebook friends the circle just keeps going round and round since the last up date everything was with trains and gifts before then
  #4  
Old Apr 23 2021, 11:26 AM
Taz D's Avatar
Taz D Taz D is offline
Senior Moderator
 
Join Date: Apr 29 2010
Location: Buda, Tx
Posts: 21,860
Default

Quote:
Originally Posted by Luscious Linda View Post
My neighbour list is full and I have roughly 350 farming Facebook friends the circle just keeps going round and round since the last up date everything was with trains and gifts before then
Hi Luscious Linda,
The developers are aware of this problem for some and looking into it. Unfortunately it appears to be a change Facebook has made. Hopefully the developers can find a way around this.
__________________
Taz
Dubh Glais Estates
Please come visit me on my farms (underlined link above) and if you see me say hi! I do ask that you not send me in-game messages for any problems other than forum login issues, as I can only help with those from my farm.
Post your problem or question here in the forums and we will gladly help you to solve it as quickly as we can.
Closed Thread


Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT -5. The time now is 10:50 PM.