HTML5/WebGL: Game Not loading or frequent crashes - Page 371

**marymarcel** · #**3701** Apr 21 2021, 01:51 PM

Quote:

Originally Posted by Pegasus_III

All has been running fine through this morning.
at about 1400 EST, I started getting the message: Your browser does not support WebGL.
and the game will not load. I can access send gifts but not the farms under play button.

Hi Pegasus_III

Check if your browser is updated.

Try to close and reopen your browser. Also restart your computer.

If those dont help you, then clear your browser cache. The first time you load the game after the clearing it will load slower as all graphics have to be loaded again.

Pegasus_III · #**3702** Apr 21 2021, 02:14 PM

Hi MaryMarcel, your message prompted me to use a method applicable to CHROME.
Step 1: Go to the 3 dots in the upper right, click and select settings from dropdown
Step 2: Scroll down to Privacy and Security select the > on the right of
Cookies and other site data
Third-party cookies are blocked in Incognito mode
Step 3: Scroll down and select the > on the right of See all cookies and site data
Step 4: in the SEARCH COOKIES field in the upper right enter SLASH
Step 5: The display should show 3 entries found with SLASH in the name. Select Remove all shown.
Step 6: Close all screens in CHROME and restart CHROME
This fixes the Farm Town issue without clearing any other cookies.

A much preferred method to be surgical for only those cookies used by Farm Town
Thank you and the others for all you do!!!

HILARIOUS · #**3703** Apr 22 2021, 06:18 AM

Again today, I cannot get on my farm.

**Tiger** · #**3704** Apr 22 2021, 06:45 AM

Quote:

Originally Posted by HILARIOUS

Again today, I cannot get on my farm.

Hi HILAROUS,

I have sent you a private message to help you find the replies to your posts. Just in case you see this reply, you can see your private messages by looking top left of the page for your forum name, underneath that it says Private Messages. Click on it to open the messages section, then click on the message you want to read to open it.

HILARIOUS · #**3705** Apr 22 2021, 07:48 AM

I still cannot get on my farm. This is the second time of reporting it today. I tried through neighbours and then I clicked on purchase notes. Ha HA, you were quick enough to take my money, but I cannot see whether or not Ive been credited with $225. I have tried to take the advice offered , but it is complicated. HELP!!!!!

HILARIOUS · #**3706** Apr 22 2021, 07:53 AM

Nobody is doing anything to help me. Take my money and ignore me. Had enough now. It's nearly every day, problems loading my farm and I am getting very distressed. Actually crying as I'm typing this.

HILARIOUS · #**3707** Apr 22 2021, 08:06 AM

What can I say?? These messages are obviously not getting through.I CANNOT GET ON MY FARM AGAIN TODAY.

HILARIOUS · #**3708** Apr 22 2021, 08:10 AM

?????? What private messages. There is nothing there.

**marymarcel** · #**3709** Apr 22 2021, 08:15 AM

Quote:

Originally Posted by HILARIOUS

I still cannot get on my farm. This is the second time of reporting it today. I tried through neighbours and then I clicked on purchase notes. Ha HA, you were quick enough to take my money, but I cannot see whether or not Ive been credited with $225. I have tried to take the advice offered , but it is complicated. HELP!!!!!

Quote:

Originally Posted by HILARIOUS

Nobody is doing anything to help me. Take my money and ignore me. Had enough now. It's nearly every day, problems loading my farm and I am getting very distressed. Actually crying as I'm typing this.

Quote:

Originally Posted by HILARIOUS

What can I say?? These messages are obviously not getting through.I CANNOT GET ON MY FARM AGAIN TODAY.

Quote:

Originally Posted by HILARIOUS

?????? What private messages. There is nothing there.

Hi HILARIOUS

We have answered all your posts and we asked you to check several things and report back your results.

This is the link to the response to you yesterday:
http://r1.slashkey.com/forum/showthr...30#post6442230

If you click in Your Notifications in the upper right corner of the forum and then click in Unread private messages option, you will see the previous private messages sent to you.

HILARIOUS · #**3710** Apr 22 2021, 10:52 AM

I clicked on toggle box. List came up but can't click on any of those. My computer assures me web gl is working. All my stuff will have died, I've just about had enough. I'm 72 years old, been on here since 2009, what on earth is happening. Just check how much money I have spent on this site. It's a joke.
I am really annoyed and extremely upset. Sort it out. These things you are asking me to do, I have attempted. No change.