HTML5/WebGL: Game Not loading or frequent crashes

[alsop@austin.rr.com]

Since the last upgrade the game locks on me constantly and is extremely slow. I constantly have to restart the game

I cannot use the full screen.

Hope you can help me, it's very frustrating

[Taz D]

Originally Posted by alsop@austin.rr.com

Since the last upgrade the game locks on me constantly and is extremely slow. I constantly have to restart the game

I cannot use the full screen.

Hope you can help me, it's very frustrating

Hi Alsop,
I moved your post to the subject thread about freezing up.



Please make sure your computer system is up to date and your browser is also up to date.


You might want to shutting down for a few minutes and restarting your modem.



The freezing can be a couple things. If your farms are heavily layered then that can cause slow operation and even freezing.



Also please check the first post of this thread for the minimum requirements and there are steps in that for checking your computer.

[badcompany_78]

user ID: 898590491

I keep crashing on neighbors farms mostly while doing my super neighbor jobs. slashkey tells me my browser doesnt support webGL. but it does, it supports even webGL2. updated everything including drivers cleared chache and everything. tons of people have issues with this. my laptop had 8Gb RAM AMD RADEAN and ATHLON GOLD its a newer model so everything is good to go, actually bought it especially to play Farmtown.
with so many users having issues, I am sure Slashkey is looking into it right? to see if the problem is on their end?
I tried Chrome, Edge and FireFox. have this issue on all three browsers.
it makes it not fun to play to game anymore. I lost a Super Neighbor job because of the crashes.. please help

thanks for all you do!

[Taz D]

Originally Posted by badcompany_78

user ID: 898590491

I keep crashing on neighbors farms mostly while doing my super neighbor jobs. slashkey tells me my browser doesnt support webGL. but it does, it supports even webGL2. updated everything including drivers cleared chache and everything. tons of people have issues with this. my laptop had 8Gb RAM AMD RADEAN and ATHLON GOLD its a newer model so everything is good to go, actually bought it especially to play Farmtown.
with so many users having issues, I am sure Slashkey is looking into it right? to see if the problem is on their end?
I tried Chrome, Edge and FireFox. have this issue on all three browsers.
it makes it not fun to play to game anymore. I lost a Super Neighbor job because of the crashes.. please help

thanks for all you do!

Hi badcompany,
When the game encounters an error and freezes, then it is not getting a response from your WebGL so it thinks you do not have it. If your neighbors farms are heavily layered then it can cause the game to freeze if there is too much to load. You might try turning off everything in your preferences show settings that you do not need for the work you are doing.
You don't say what caches you have cleared. If just closing your browsers and reopening them has not reset the WebGL back to working you will need to clear the browser cache for each of the browsers, close them and restart your computer. This clearing will make it be slow to load the first time as it has to download all the graphics for the game again. Instructions for clearing the browser caches are in the following link:
http://www.slashkey.com/forum/showthread.php?t=421890

[badcompany_78]

Originally Posted by Taz D

Hi badcompany,
When the game encounters an error and freezes, then it is not getting a response from your WebGL so it thinks you do not have it. If your neighbors farms are heavily layered then it can cause the game to freeze if there is too much to load. You might try turning off everything in your preferences show settings that you do not need for the work you are doing.
You don't say what caches you have cleared. If just closing your browsers and reopening them has not reset the WebGL back to working you will need to clear the browser cache for each of the browsers, close them and restart your computer. This clearing will make it be slow to load the first time as it has to download all the graphics for the game again. Instructions for clearing the browser caches are in the following link:
http://www.slashkey.com/forum/showthread.php?t=421890

just started my day and cleared both Google and Edge Cache before I even got started.. not even 5 minutes in I am crashing. I have a neighbor with 44 farms and I run only one task at a time (IE: fishing) do all farms then go back and do another task (IE: trees) I have crashed already after barely finishing one task. so its gonna take me ALL DAY to do one friends farms. I am a patient person but this getting insane. With all the currents issues going on its really hard to keep playing. I'm really missing Flashplayer right now

PS in my preferences I only enable one graphic to show (ponds, crops, trees etc.. one at at time so nothing else needs to load)

[Taz D]

Originally Posted by badcompany_78

just started my day and cleared both Google and Edge Cache before I even got started.. not even 5 minutes in I am crashing. I have a neighbor with 44 farms and I run only one task at a time (IE: fishing) do all farms then go back and do another task (IE: trees) I have crashed already after barely finishing one task. so its gonna take me ALL DAY to do one friends farms. I am a patient person but this getting insane. With all the currents issues going on its really hard to keep playing. I'm really missing Flashplayer right now

PS in my preferences I only enable one graphic to show (ponds, crops, trees etc.. one at at time so nothing else needs to load)

Hi Badcompany,
As you said before you have 8GB of memory. That is the minimum recommended amount of memory. If those farms are heavily layered then you will be using up the memory fast. As you are only doing 1 task at a time I would suggest when you finish that task to close your browser at that time, then reopen and move on to the next task. That should give the memory time to refresh and remove all the previous task memory.