HTML5/WebGL: Game Not loading or frequent crashes

[marymarcel]

Originally Posted by Alexandra_J

For the last 2 weeks (it was fine before christmas), I cannot even attempt to do a job at the market that has layers. Fishing is the culpit and it's so slow. Cleared my browser history, farm town memcache and done all the necessary bits and pieces. It's got that bad even I had to stop layering my farm too. Is there anything else to do like clearing data your end?

Hi Alexandra

I would check internet speed and if you have any problems with that. Also you have the minimum requirements for your computer listed in the first post, first page of this thread.

If you wish you can contact Support to let them know your problem and work with them. Please let them know your internet speed and the specifications for your computer.

To contact them click on the link below, fill out the form and submit it. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.

http://apps.facebook.com/farmtown/settings2/support/

You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.

If you dont find the automatic response then read the following link:
http://r1.slashkey.com/forum/showthread.php?t=644366