New Release -- July 7th, 2022

[Taz D]

Originally Posted by Keef

no not that when you fill the facilities it say how many more for the next belt, when you start you have white, yellow, orange, green, blue before you get to brown which gives you a bonus, i usually fill them so it says 10 to brown belt but next time i go to the same facility it has reverted back to the white, yellow, orange, green, blue belt to be filled before you get to brown

Hi Keef,
That would be because of the bonus batches that you get when you fill the product. Those bonus batches can not count toward the next belt. When you fill the product then it will show that you are closer to the next belt than you actually are, so the next time you look it will revet back to the correct amount.

[Keef]

Originally Posted by Taz D

Hi Keef,
That would be because of the bonus batches that you get when you fill the product. Those bonus batches can not count toward the next belt. When you fill the product then it will show that you are closer to the next belt than you actually are, so the next time you look it will revet back to the correct amount.

ok 16 hours ago I claimed the Birthday Cake Cookies Brown Belt, now it is showing I need 4 batches to yellow belt

[Taz D]

Originally Posted by Keef

ok 16 hours ago I claimed the Birthday Cake Cookies Brown Belt, now it is showing I need 4 batches to yellow belt

Hi Keef,
I am sorry, but I can not duplicate this. You can contact Support about this.
To contact Support click on the link below, fill out the form and submit it. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.
http://apps.facebook.com/farmtown/settings2/support/

You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.

If you are having a problem getting responses from Support please read the information in the following link:
http://www.slashkey.com/forum/showthread.php?t=644366

[Keef]

Originally Posted by Taz D

Hi Keef,

You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.

If you are having a problem getting responses from Support please read the information in the following link:
http://www.slashkey.com/forum/showthread.php?t=644366

I have put in over 20 reports about my ongoing problem of not being able to send gifts/ boost my trains over the last 12 months have not recieved one ticket, my email does not have a spam box as i log into my internet providers online mailbox

[Taz D]

Originally Posted by Keef

I have put in over 20 reports about my ongoing problem of not being able to send gifts/ boost my trains over the last 12 months have not recieved one ticket, my email does not have a spam box as i log into my internet providers online mailbox

Hi Keef,
If you put it in then they should get the ticket and can contact you through PM here. There is nothing they can do about the gift problem as that is a Facebook caused problem you have with that.

[Keef]

Originally Posted by Taz D

Hi Keef,
If you put it in then they should get the ticket and can contact you through PM here. There is nothing they can do about the gift problem as that is a Facebook caused problem you have with that.

sent in did not get a ticket

[Taz D]

Originally Posted by Keef

sent in did not get a ticket

Hi Keef.
As I said they will get it even though you are not getting automatic reply.