OFFICIAL Neighbors, Super Neighbors, & Buddies

[marymarcel]

Originally Posted by JNelson

there is a problem with the farmers list,,, when i on my other accounts and sort by 'last active' i have noticed that this my main account keeps showing at the bottom as not having been active since Aug 5th, but I am on it daily, and do everything with it except ships,, it been like this for awhile thought it would eventually fix but it hasn't yet so I figured i best report it ....

Hi JNelson

Could it be that you have both acounts open at the same time so they are not updated correctly?

Anyway, try the memcache, link below and see if that corrects your issue. Please remember you have to logout from your accounts after running it:
https://apps.slashkey.com/farmtown/p...lear_memcached

[JNelson]

Originally Posted by marymarcel

Hi JNelson

Could it be that you have both accounts open at the same time so they are not updated correctly?

Anyway, try the memcache, link below and see if that corrects your issue. Please remember you have to logout from your accounts after running it:
https://apps.slashkey.com/farmtown/p...lear_memcached

ran the memcache, log out, logged back in,, it is still incorrect, worried that if an account that is mine is wrong that others wrong too and i do not want to drop someone from my neighbors or buddies for inactivity if they are not really inactive .... is this a fixable problem ..... I do see another one not mine but i know the person it belongs to also in that case says inactive since 8-20 yet she just posted her facilities the other day and I get gifts from her nearly daily ...... i even check the browser too but it across browsers and accounts they all have me not active since 8-5 .... gulp help .....

[marymarcel]

Originally Posted by JNelson

ran the memcache, log out, logged back in,, it is still incorrect, worried that if an account that is mine is wrong that others wrong too and i do not want to drop someone from my neighbors or buddies for inactivity if they are not really inactive .... is this a fixable problem ..... I do see another one not mine but i know the person it belongs to also in that case says inactive since 8-20 yet she just posted her facilities the other day and I get gifts from her nearly daily ...... i even check the browser too but it across browsers and accounts they all have me not active since 8-5 .... gulp help .....

Please check if your time (hour, minutes, AM/PM) and date (day, month, year) are correct in your computer.

Im sorry but I couldnt reproduce your issue, I have switched between my account and my husband account and all is updated for neighbors/buddies.

Please contact Support team, to contact them click on the link below, fill out the form and submit it. Please include all details about your problem so you can get help faster. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.

https://apps.slashkey.com/farmtown/settings2/support/

You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.

If you are having a problem getting responses from Support please read the information in the following link:
https://www.slashkey.com/forum/showthread.php?t=644366

[JNelson]

Originally Posted by marymarcel

Please check if your time (hour, minutes, AM/PM) and date (day, month, year) are correct in your computer.

Im sorry but I couldnt reproduce your issue, I have switched between my account and my husband account and all is updated for neighbors/buddies.

Please contact Support team, to contact them click on the link below, fill out the form and submit it. Please include all details about your problem so you can get help faster. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.

https://apps.slashkey.com/farmtown/settings2/support/

You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.

If you are having a problem getting responses from Support please read the information in the following link:
https://www.slashkey.com/forum/showthread.php?t=644366

it seems specific to me,, as several players i asked all have the same ... me last active on the 5th ..... i will contact support ... thanks for trying

[JNelson]

Originally Posted by JNelson

ran the memcache, log out, logged back in,, it is still incorrect, worried that if an account that is mine is wrong that others wrong too and i do not want to drop someone from my neighbors or buddies for inactivity if they are not really inactive .... is this a fixable problem ..... I do see another one not mine but i know the person it belongs to also in that case says inactive since 8-20 yet she just posted her facilities the other day and I get gifts from her nearly daily ...... i even check the browser too but it across browsers and accounts they all have me not active since 8-5 .... gulp help .....

follow up,,, i had some other players check and I am showing up as 8-5 on theirs too