OFFICIAL Game Not loading/WebGL disabled/frequent crashes

[Taz D]

Originally Posted by Cuddle Kathy

Can we just get the game to load. Since the update it is slower and now not loading at all. It was fine this morning, but when I came back from church, it is not loading!!! Yes, internet is fine, cleaned memecache and history and rebooted. Nothing is working!!!!! Help please!!

Hi Cuddle Kathy,
I moved your post tothe Help & Support thread about loading problems. Please do not post problems or questions in the Suggestions section.


Please make sure your browser and computer are both updated. If you have to do any updates then please restart your computer for those to take affect.


If that doesn't help please try all the suggestions in the first post on the first page of this thread.


Your local internet may be fine, but that is only 1 link in a chain of many links to get to the game. Any one of those links having problems or being down can cause your game to be slow loading or not load at all. Unfortunately those links are not in our control nor can we check those as they are all different for every player. If none of the other suggested fixes in the first post work then it is probably an internet link and you will just have to wait for it to get fixed.