OFFICIAL Facilities and Facility Manager

[marymarcel]

Originally Posted by Dana1971

Hi,
I need to know where I fill out for a refund of some FT Cash when I bought 5 Turbo Mineral Mine's when there was the glitch of a mineral shortage, and they fixed it. I don't need 5 of these.

Thank you!

Hi Dana

You have to contact Support. To contact them click on the link below, fill out the form and submit it. Be patient as it can take anywhere from a few hours to a few days for them to respond to you depending on how many tickets they have ahead of yours.

http://apps.facebook.com/farmtown/settings2/support/

You will receive an automatic response email when you submit your ticket. That email will have your ticket number and a link for you to check the status of your ticket, so please do not delete that email. If you do not see the email then check your spam folder as sometimes those emails get classified as spam.

If you dont get the automatic response, then read the following thread:
http://r1.slashkey.com/forum/showthread.php?t=644366